Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Awesome TV work and is clear
on December 25, 2025
Posted by: Recoverysales25
[This review was collected as part of a promotion.] This TV is awesome great for gaming to that's what it's used for and movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Value with Great Picture Quality
on December 24, 2025
Posted by: saiganesh
[This review was collected as part of a promotion.] I’m very happy with the Samsung U8000F Crystal UHD TV (2025). The picture quality is sharp and vibrant, with clear colors and good contrast for a Crystal UHD panel. 4K content looks excellent, and even HD content is upscaled nicely without looking blurry.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless connection to smart things app
on December 23, 2025
Posted by: weepingXdeer
[This review was collected as part of a promotion.] The setup from start to finish only took about 7 minutes and was able to set it up and register it all from my phone. The connection with the smart things app makes it very easy to connect to and cast onto.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Th product had a difficult set up
on December 23, 2025
Posted by: Billboardokc
[This review was collected as part of a promotion.] The tv is screan is exclent and truly enjoyable viewing expalerence for the price but the set up was terrible. Did not connect to my wifi or my phone and took hours of trouble shooting.
Value
3
Response from Samsung USBy Samsung Advisor, December 26, 2025
Hi Billboardokc,
We appreciate your feedback on the setup process for the U8000F TV. Please know we are always happy to assist you with any questions you may have about your TV.
Just give us a call at 1-800-SAMSUNG, any day from 8AM to 12AM EST. Or visit the Samsung website and click on ‘Support’ to access:
• LiveChat with an agent
• Manuals, Software, and Warranty Information
~ Samsung Advisor
We appreciate your feedback on the setup process for the U8000F TV. Please know we are always happy to assist you with any questions you may have about your TV.
Just give us a call at 1-800-SAMSUNG, any day from 8AM to 12AM EST. Or visit the Samsung website and click on ‘Support’ to access:
• LiveChat with an agent
• Manuals, Software, and Warranty Information
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on December 23, 2025
Posted by: Pebbleslovessamsung
[This review was collected as part of a promotion.] I love this tv ,this was a much needed upgrade from my old TV. The picture is clear as can be makes it look like its happening in real time..I went from a 43 inch 2020 model to a 55 inch and 2025 model and it was a big difference .I love the fact that the TV home screen has a lot more and easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Seems to have lots of options but middle of the ro
on December 21, 2025
Posted by: Mediocretv
[This review was collected as part of a promotion.] We have been disappointed that the picture was not better than our old TV. The TV has lots of options but we find using it is complicated and requires a lot of time. I purchased a Samsung expecting a dramatically improved tv performance we didn't get it. I specifically wanted the Samsung because I wear hearing aids and wanted to use the Bluetooth while using the speakers and it does that but the Bluetooth seems to have a mind of its own. It comes on when I am not in the room with regularity. Overall I am disappointed in the TV.
Value
3
Response from Samsung USBy Samsung Advisor, December 22, 2025
Hi Mediocretv,
We appreciate your feedback on the Samsung U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~Samsung Advisor
We appreciate your feedback on the Samsung U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
This set has a very good picture
on December 20, 2025
Posted by: taffyisadog
[This review was collected as part of a promotion.] Would give 5 stars but dark colors are too dark can't adjust for lighter background
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 43" U television
on December 20, 2025
Posted by: Researchbeforebuying
[This review was collected as part of a promotion.] The picture and sound are fine. The remote I think is a disaster to use and had I seen it I doubt I would have made this purchase. I think this remote arose from a cost standpoint by Samsung. I was also disappointed to learn there is no optic light connection on this TV that was present on the Samsung TV that this set replaced.
Value
4
Written by a customer while visiting Samsung US