Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5 out of 5
4.5
(2,898 Reviews)
Open Ratings Snapshot
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product. 
(
1,324 out of 1,475
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4 out of 5
4
Great display
on January 20, 2026
Posted by: Senior Citizen
from Key West, FL
I’m not a fan of a smart TV. Other than that, I am very happy with my Samsung TV’s clear display and sharp contrast. The colors are vibrant and true.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very Nice for the Price
on January 20, 2026
Posted by: Gam8
from Texas
The TV is great. Very clear resolution and sound. Great for the price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
TV
on January 18, 2026
Posted by: Florence
from Illinois
Good to make it very honest, if I saw so much message before, bad comment will not buy you the TV, my experience was very, very good, and the TV delivers me well without any details, TV is very good, thank you...
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung Crystal
on January 6, 2026
Posted by: Donald
This TV has the worst picture quality i have ever had in a smart TV
Response from Samsung USBy Samsung Specialist, January 6, 2026
Donald,

We appreciate your feedback on the picture quality of Samsung’s U8000FB TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great & Practical Purchase !!!
on January 6, 2026
Posted by: Boots
Had to replace my old TV. Great bang for the buck with all installed smart features, display & easy connectivity. Low Holiday Price made this purchase extra sweet !!!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great tv
on January 5, 2026
Posted by: bill
great picture and lots of extras. not wild about the remote. i would like some more explanations of use
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on January 5, 2026
Posted by: Danny
from Chesapeake ba
really nice good display Nice speaker and Nice and loud and easy to uss
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on January 5, 2026
Posted by: Danny
from Puerto Rico
the product is amazing everything is so beautiful i recommended this amazing tv to anyone else.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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