Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4
Fantastic midrange Smart TV
on February 6, 2026
Posted by: Giancarlos
[This review was collected as part of a promotion.] Haven't had any issues with my Samsung TV. Use it everyday!
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on February 6, 2026
Posted by: FloUnique1
[This review was collected as part of a promotion.] the picture show is so beautiful the contrast the color it's just wonderful it took me a while to get used to how big and realistic you can see pimples on a face it's that clear LOL okay that's my opinion my first big 50 inch I was using a 32-in Samsung but this is popping much better you won't regret it
Written by a customer while visiting Samsung US
Customer Rating
4
Great fetches
on February 6, 2026
Posted by: Ton loc
[This review was collected as part of a promotion.] Takes a litte long to turn on, and slow to respond
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
BAD PICTURE!!!!!!
on February 6, 2026
Posted by: Frank
THE PICTURE SUCKS! I read all kinds of good reviews before purchasing this TV, but the one we got a bad picture. Depending on what you are watching it's OK on some stuff, but other stuff not so much. I do not recommend buying this TV. If you want a Samsung TV your better off stepping up to the Q7F.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, February 6, 2026
Hi Frank,
We appreciate your feedback on the picture quality of Samsung’s U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
We appreciate your feedback on the picture quality of Samsung’s U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great pictures and features Samsung tvs are reliab
on February 5, 2026
Posted by: Sark
[This review was collected as part of a promotion.] Samsung tvs are reliable with great pictures, clear, sharp enjoyable to watch spots, movies and shows.
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture on the screen
on February 5, 2026
Posted by: Marty
from Muskegon MI
[This review was collected as part of a promotion.] I like Samsung for everything . I wouldn't buy anything else
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
User Interface is Terrible
on February 5, 2026
Posted by: J201074
from North CRolina
[This review was collected as part of a promotion.] The remote interface is very frustrating and takes
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Advisor, February 5, 2026
Hi J201074,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the xxx TV's full e-Manual (and more) on Samsung's website under Support > Manual & Software > TVs & Home Theater. You can search for and select the U8000F TV to download the guides you would like.
The e-Manual and Remote Control Guides are both also embedded into your TV itself under Settings > Support > Tips and User Guides.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the xxx TV's full e-Manual (and more) on Samsung's website under Support > Manual & Software > TVs & Home Theater. You can search for and select the U8000F TV to download the guides you would like.
The e-Manual and Remote Control Guides are both also embedded into your TV itself under Settings > Support > Tips and User Guides.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
An excellent television with only one criticism
on February 5, 2026
Posted by: Roger
from Athens, AL
[This review was collected as part of a promotion.] An excellent television with only one criticism. The picture quality is what I would describe as excellent. I am only a homeowner and not a professional reviewer, so take my opinion for what it is. I do think that the omission of the typical voice command is a bit of a letdown in an otherwise wonderful product. It probably cost more to remove that feature than it would have to use standard remotes with voice command.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US