Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
1
Brown Ring
on February 17, 2026
Posted by: Sarah
from Mount Clemens, MI
[This review was collected as part of a promotion.] The menu is terrible. There is a dark brown ring around the edge.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy Samsung Advisor, February 17, 2026
Hi Sarah,
Thank you for your feedback regarding the screen abnormalities you're seeing on your TV. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test
If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern.
You can also try displaying solid-color test videos (red, green, blue, black, white) from a USB drive or YouTube. This can help you identify whether any pixels are stuck or not functioning properly.
In some cases, unplugging the TV for a few minutes and rebooting it can help resolve stuck pixels caused by temporary display behavior.
If the problem persists after these steps, the TV may require service. To set up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Thank you for your feedback regarding the screen abnormalities you're seeing on your TV. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test
If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern.
You can also try displaying solid-color test videos (red, green, blue, black, white) from a USB drive or YouTube. This can help you identify whether any pixels are stuck or not functioning properly.
In some cases, unplugging the TV for a few minutes and rebooting it can help resolve stuck pixels caused by temporary display behavior.
If the problem persists after these steps, the TV may require service. To set up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV
on February 17, 2026
Posted by: Eve14
from Ocala FL
[This review was collected as part of a promotion.] Great product. Clear screen and great volume
Clear picture
Clear picture
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 17, 2026
Posted by: 252HE
[This review was collected as part of a promotion.] This has to be the best TV I have ever purchased. The picture color and just overall picture is th best! Definitely will recommend to anyone who ask!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is amazing I have no complaints at all
on February 17, 2026
Posted by: Death2035
from Montpelier IN
[This review was collected as part of a promotion.] Its resolution and brightness are incredible and I love the compatibility with my devices
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great color clarity
on February 17, 2026
Posted by: Bbswag
from Cincinnati ohio
[This review was collected as part of a promotion.] I love my 55 inch TV the color and brightness is great, resolution crystal clear I love dynamic mode which is where I keep my picture setting cause of the color contrast looks so good. I also enjoy the sleek design looks good on a stand which is where I have mines or mounted on the wall which is how my other samsung tvs are.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget tv
on February 17, 2026
Posted by: Anonymous
from York, PA
[This review was collected as part of a promotion.] The tv is great and really impressive for guest that come and visit. Nice viewing angles and resolution. Doesn't hurt the pockets either lol.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Teev33
on February 17, 2026
Posted by: Cdoelow
from Ohio
[This review was collected as part of a promotion.] I am very happy with my t.V there are so many things that come with it.It is really nice.Honestly, probably, the best one i've ever had in my life. It's amazing for streaming and gaming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My love my Samsung
on February 17, 2026
Posted by: Luv269
from Corbin, Kentucky
[This review was collected as part of a promotion.] I love my TV it is very high resolution crystal clear picture, Samsung is the only product I will use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US