Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
1
Really none. Cause it went out so shortly
on February 17, 2026
Posted by: Brandon
from Joplin missouri
[This review was collected as part of a promotion.] I wanted to love it. But it didn't last very long at all. The bulbs in the screen went out. Im a huge Samsung fan but I wont buy another tv of this brand. I have all kinds of your other products but the tv really felt like I got ripped off.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung Advisor, February 17, 2026
Hi Brandon,
It’s unfortunate to hear about your experience with Samsung’s U8000F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
It’s unfortunate to hear about your experience with Samsung’s U8000F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Solid TV with decent longevity.
on February 17, 2026
Posted by: KalebS
from Searcy AR
[This review was collected as part of a promotion.] This TV has been a solid product. It has lasted a decent amount of time with good picture quality. It allows for full HDR through the Xbox Series X. The picture is usually clear and bright, with solid whites, and deep blacks at 4K with full HDR. The refresh rate leaves quite a bit to be desired for gaming, but is just fine for movies and shows.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on February 17, 2026
Posted by: Ignacio
[This review was collected as part of a promotion.] it's a great TV always I use you for always I use you for YouTube videos two TV and I said and I said good versus solution and good brightness refresh and quick
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Crazy TV
on February 17, 2026
Posted by: Mggs
from Illinois
[This review was collected as part of a promotion.] Everything you want and more in a television. Quick response from input and virtually 0 game lag . Best tv for my ps5
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and sound for the money
on February 17, 2026
Posted by: Markw
from Ruston Louisiana
[This review was collected as part of a promotion.] It's amazing in pictures and in sound, easy and quick switching between ports and the internet apps are awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on February 17, 2026
Posted by: Jesse
from 1570 East Saint Germain Street, 232
[This review was collected as part of a promotion.] Great picture and refresh rate and couldn't ask for a better tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the tv functions. My tv is amazing
on February 17, 2026
Posted by: Daniel
from Romeoville, IL
[This review was collected as part of a promotion.] Id like the Crystal UHD tvs have more features than it has right now. But i reallt love all of Samsung products and i look forward to get and see more coming from them. Really good job Samsung
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice TV
on February 17, 2026
Posted by: JenG83
from Grayville, Illinois
[This review was collected as part of a promotion.] The picture is very nice and clear. I love how the set up is also. Definitely would buy again!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US