Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Amazing picture !!!
on February 28, 2026
Posted by: Morgz
from Jacksonville,florida
[This review was collected as part of a promotion.] The U8000FB supports High Dynamic Range (HDR), which boosts the brightness and contrast, giving a more immersive picture. While it's not the highest-end HDR available (like OLED or QLED), it's a noticeable upgrade over standard 4K displays.
Written by a customer while visiting Samsung US
Customer Rating
5
High quality pictures crystal clear amazing pixel
on February 28, 2026
Posted by: Foxy
[This review was collected as part of a promotion.] high quality pictures crystal clear. I love Samsung products and always end up buying them. they have the best pictures out of any brand.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 27, 2026
Posted by: Mel M
from New York
[This review was collected as part of a promotion.] Great television. I purchased as a long time samsund user and wanted to connect with my eco system. I love streaming quality, access to various apps including the internet. Quality sound loud without sound bar pairs excellent with my JBL turntable.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this tv
on February 27, 2026
Posted by: Imr1
from Michigan
[This review was collected as part of a promotion.] Live the tv. Great vivid picture. Connects easily and samsung provides many tv channels.
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Sound lags video - do not buy this tv
on February 27, 2026
Posted by: Lizzypop
from Tennessee
[This review was collected as part of a promotion.] Sound lags video and there doesn't appear to be a fix for it. Do not buy this tv.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Advisor, March 2, 2026
Hi Lizzypop,
Thank you for your feedback on the lip sync issues you're experiencing with your Samsung U8000FB TV. This may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using an external speaker setup (soundbar, receiver, etc.), there are a few settings that may help:
1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Thank you for your feedback on the lip sync issues you're experiencing with your Samsung U8000FB TV. This may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using an external speaker setup (soundbar, receiver, etc.), there are a few settings that may help:
1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on February 27, 2026
Posted by: Wesley
from Texas
[This review was collected as part of a promotion.] It's got a great picture quality surprisingly fast response time sound quality is quite good as well, just wish it came with a remote with mic so I could utilize bixbsy with the remote
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good visual TV, Not So Good Audio
on February 27, 2026
Posted by: Business Man
from Chicago, illinois
[This review was collected as part of a promotion.] The audio is the TV could be improved. Not a fan of it but the TV visuals are brilliant.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Samsung Advisor, March 2, 2026
Hi Business Man,
Thank you for purchasing Samsung’s U8000F TV and for sharing your feedback regarding low volume. To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update
If volume levels still seem too low, you can improve sound performance by adjusting a few key settings:
Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode
Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On
You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more.
For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for purchasing Samsung’s U8000F TV and for sharing your feedback regarding low volume. To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update
If volume levels still seem too low, you can improve sound performance by adjusting a few key settings:
Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode
Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On
You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more.
For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features!
on February 27, 2026
Posted by: Brittbratt
[This review was collected as part of a promotion.] Amazing quality all around, sound is clear picture is perfect 👌
Written by a customer while visiting Samsung US