Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Huge beautiful HD Screen!
on March 1, 2026
Posted by: Jonnyweed
from 130 A Street Taneyville Mo
[This review was collected as part of a promotion.] yes I love my 85-in Samsung TV still had the sound bar extra sound bar all Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on March 1, 2026
Posted by: Irene
[This review was collected as part of a promotion.] Wonderful buy dont retreat it knew bit ij recommend it over any brand
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on February 28, 2026
Posted by: Edwin
from Norcross
[This review was collected as part of a promotion.] The expansive display offers an incredibly immersive viewing experience. Colors are remarkably vibrant and true to life, making every scene truly captivating. Black levels are deep and rich, providing excellent contrast for a superior picture quality. The sleek design of the television complements any living space beautifully. Overall, this television is an outstanding addition for any home entertainment enthusiast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Too dark
on February 28, 2026
Posted by: Tvbuff
[This review was collected as part of a promotion.] screen is too dark any scenes that take place at night or in the dark are not really viewable
Response from Samsung USBy Samsung Advisor, March 2, 2026
Hi Tvbuff,
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Looks good so far
on February 28, 2026
Posted by: Lawrence Penny
[This review was collected as part of a promotion.] Looks nice, like the new remote.trying to turn on now.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, March 2, 2026
Hi Lawrence Penny,
Thank you for your purchase. we hope you will enjoy your U8000F TV. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your purchase. we hope you will enjoy your U8000F TV. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Really durable tv
on February 28, 2026
Posted by: Kmbonotsliced
[This review was collected as part of a promotion.] This is a great TV, my only issue is the lack of physical buttons when you lose the remote. Otherwise it has a great picture resolution, is super vibrant.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great price
on February 28, 2026
Posted by: DodgerBlu12
from Los Angeles, California
[This review was collected as part of a promotion.] Great TV for the price. Picture comes through clear.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Quality/Price
on February 28, 2026
Posted by: RRamos
from Katy, TX
[This review was collected as part of a promotion.] Great brightness and resolution, best fo the price in my opinion once u have tried other brands
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US