Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Worth it.
on March 5, 2026
Posted by: Sirfluffy
from Nebraska
[This review was collected as part of a promotion.] I love the resolution, and affordability. It was a massive improvement for a small price. Also, it was really light weight and easy to put up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not as clear as advertised.
on March 5, 2026
Posted by: Paul
from Arizona
[This review was collected as part of a promotion.] Not as clear as advertised. Very grainy. Is it even 4K? Two after I bought it went on sale. SMH
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, March 5, 2026
Hi Paul,
Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Great TV but quirky
on March 5, 2026
Posted by: Paul
[This review was collected as part of a promotion.] Quirky remote control - too sensitive. Poor "previous channel" option. Great picture. Irritating interruptions from Samsung. Not as intuitive as it could be.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, March 5, 2026
Hi Paul,
We appreciate your feedback. Please know we are available and happy to assist if you have any questions or need help. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
We appreciate your feedback. Please know we are available and happy to assist if you have any questions or need help. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
43
on March 5, 2026
Posted by: 2Sweet
from Atlanta, Georgia
[This review was collected as part of a promotion.] I am a fan of the Samsung televisions; they always offer great resolution, brightness. This is the 2nd one I've purchased and I won't hesitate to purchase again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Dark picture
on March 5, 2026
Posted by: Mima
from rutland Ma
[This review was collected as part of a promotion.] the picture is dark and I cannot adjust it. The bright and picture features are at the maximum and still the picture is always dark.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Samsung Advisor, March 5, 2026
Hi Mima,
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
I Love Samsung!
on March 5, 2026
Posted by: SJOHNSON88
from Salisbury, North Carolina
[This review was collected as part of a promotion.] I always bought everything samsung! From my microwave to the washer/dryer set. I try to upgrade my tvs every two years something new is always coming out. I love it all. Never once has given me any problems. Long lasting products, features are amazing! The prices are reasonable as well. Go Samsung!
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I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv
on March 5, 2026
Posted by: Mikey1494
from Phoenix, az
[This review was collected as part of a promotion.] This TV is so vivid and aat great price point love the features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on March 5, 2026
Posted by: StanLee77
from Illinois
[This review was collected as part of a promotion.] Love the vibrant colors and interface of my compatible products with this tv.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US