Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Nice picture
on March 6, 2026
Posted by: Jeff
[This review was collected as part of a promotion.] Was a great choice for a new TV. I have used Samsung in the past and was pleased
Written by a customer while visiting Samsung US
Customer Rating
5
Such Depth
on March 5, 2026
Posted by: Contess
from Pendleton Oregon
[This review was collected as part of a promotion.] Contrast brightness depth of water. It's amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dud TV
on March 5, 2026
Posted by: BCruz
from Fort Worth, TX
[This review was collected as part of a promotion.] Had 4 issues in 3 months of owning this tv. The IR receiver went out and couldn’t use the remote. Then the tv stopped connecting to SmartThings. TV was serviced and 3 weeks later the IR receiver stopped working again. A week after that, the screen went black and only sound was coming out.
Response from Samsung USBy Samsung Advisor, March 6, 2026
Hi BCruz,
Thank you for your continued patience. If you have not already done so, please reach out to us so we can troubleshoot the blank screen issue you mentioned. Just call us at 1-800-SAMSUNG, any day from 8AM to 12AM EST. Or visit the Samsung website and click on ‘Support’ to access:
• LiveChat with an agent
• Manuals, Software, and Warranty Information
~ Samsung Advisor
Thank you for your continued patience. If you have not already done so, please reach out to us so we can troubleshoot the blank screen issue you mentioned. Just call us at 1-800-SAMSUNG, any day from 8AM to 12AM EST. Or visit the Samsung website and click on ‘Support’ to access:
• LiveChat with an agent
• Manuals, Software, and Warranty Information
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
AS STATED ABOVE
on March 5, 2026
Posted by: CHUCK
[This review was collected as part of a promotion.] I HAVE ANOTHER OLDER SAMSUNG AND THE GRAFFICS A 3-D EFFECT HAS A BETTER PICTURE BUT IT IS NOT AS SMART AS THIS. I KEEP TRYING TO GET A BETTER 3D EFFECT IF YOU HAVE ANY SUGGESTION IT WOULD BE HELPFUL
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV, would recommend
on March 5, 2026
Posted by: pxelblade
from Champlain, VT
[This review was collected as part of a promotion.] When i bought this TV, I was originally against the idea despite my previous LG TV dying, and let me just say, I was so wrong. The resolution is amazing for UHD and it was extremely simple to connect and set up. The brightness is also phenominal compared to my last TV, and it all blends in really nicely with my room.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
New TV
on March 5, 2026
Posted by: cktv
[This review was collected as part of a promotion.] Fine that app-lications difficult to organize and use.. doesn't allow new or updating app installation date easily... used to a Roku TV system which is way more straight forward...
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Advisor, March 5, 2026
Hi cktv,
Thank you for sharing your experience. Please know that you can customize your Home screen by installing, removing or adding your favorite apps to the Home screen. Here's how:
Searching for & Installing Apps
1. From the Home screen, press left on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat under Support on our website.
~ Samsung Advisor
Thank you for sharing your experience. Please know that you can customize your Home screen by installing, removing or adding your favorite apps to the Home screen. Here's how:
Searching for & Installing Apps
1. From the Home screen, press left on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat under Support on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on March 5, 2026
Posted by: Genesis
from Queens, NY
[This review was collected as part of a promotion.] Really great product. The display is crisp, the price was very reasonable, and it looks great in my space. Would definitely recommend to everyone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
MORE THAN I EXPECTED
on March 5, 2026
Posted by: RMORGAN1963
[This review was collected as part of a promotion.] SAMSUNG PLUS WAS A VERY WELCOME SURPRISE. I THE SOUND AND PICTURE OF THE TV IS FANTASTIC AND ITS BLUETOOTH AUDIO CONNECTION IS GREAT.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US