Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great buying experience
on March 12, 2026
Posted by: Jmarti59
[This review was collected as part of a promotion.] Exactly what I expected from a samsung tv. Smart AI features are very convenient.
Written by a customer while visiting Samsung US
Customer Rating
3
Hate and love
on March 10, 2026
Posted by: Momoney
[This review was collected as part of a promotion.] Not a bigfan of you locked os prefer a android tv from u in futue however love the quality of. The screeen and the colors
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, March 13, 2026
Hi Momoney,
Thank you for your feedback. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
1
some of the worst features i have ever seen
on March 10, 2026
Posted by: idhe
some of the worst features i have ever seen on a tv it is a low functioning tv that honestly just isn’t worth it
Response from Samsung USBy Samsung Advisor, March 10, 2026
Hi idhe,
Thank you for your feedback. Please know it will be shared with our internal teams. If you would like to troubleshoot any of the features or settings on your TV, please know we are here and happy to assist you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Thank you for your feedback. Please know it will be shared with our internal teams. If you would like to troubleshoot any of the features or settings on your TV, please know we are here and happy to assist you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Tv
on March 9, 2026
Posted by: DSilva
from Round Rock, TX
[This review was collected as part of a promotion.] I love the bright colors that this TV displays. Even when watching movies that display bright scenes, with a wide array of colors, there isn't any grain so I can enjoy my movies or tv shows. I also love the resolution, youre really able to see fine details like skin and hair so realistically so it makes watching movies on it even better. I do wish I could maybe adjust some features or settings a bit more like the contrast of black and white or certain colors and also the user interface is sometimes a little slow but other than that great tv!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible all around
on March 7, 2026
Posted by: Razberry
from Pahrump, NV
[This review was collected as part of a promotion.] I returned it - the quality was horrible, the remote a nightmare to use.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Advisor, March 9, 2026
Hi Razberry,
We appreciate your feedback and patience while dealing with the hassle of an exchange. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate your feedback and patience while dealing with the hassle of an exchange. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for the win!!
on March 6, 2026
Posted by: KnotSoFast
from Fort worth,Tx
[This review was collected as part of a promotion.] TV is great. Color and picur quality is amazing. Wife and I love the TV even when viewing at an angle or from a distance. We like the brightness settings the allow different modes. Some movies we use natural and some we use vivid. I have ms Samsung products (phone, tv's, fridge, laptop, etc)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a good one.
on March 6, 2026
Posted by: Richard C
from Manteca CA
[This review was collected as part of a promotion.] I now have 4 Samsung TV's in my house. This latest one is great. Everything about it is perfect. I am very satisfied with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv, picture is very clear!
on March 6, 2026
Posted by: Popshopper
[This review was collected as part of a promotion.] Picture is very clear, great app selection and easy to navigate
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting Samsung US