Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Awesome features
on March 18, 2026
Posted by: Taurus queen
[This review was collected as part of a promotion.] Beautiful picture, brightness was easily accessible. Resolution was crisp, security and vibrancy great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture quality
on March 18, 2026
Posted by: Jk818
from Philadelphia pa
[This review was collected as part of a promotion.] This is one of the best televisions I've ever had. I think the brightness and color are great. Resolution and contrast both extremely clear and vivid. The refresh rate is better than any tv I've had so far. There's many options in the settings to adjust it the way you like. At the price I got it for It's well worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Awful Remote
on March 17, 2026
Posted by: Disappointed
[This review was collected as part of a promotion.] I hate the fact that, each time you turn on the tv it's going to start playing SAMSUNG tv app. I've asked at best buy and they say that is how the unit works. The remote is my biggest complaint; each button or bar has to many functions! You increase the volume, but you pushed a little too long now you have closed captioning. The select button in the center is same thing, you touch too hard and you have not paused your program you have switched channels completely. It's marked poorly and has no voice command feature. The picture is absolutely amazing, sound is great, the remote and Samsung app have me wishing I'd bought a SONY again.
Response from Samsung USBy Samsung Advisor, March 18, 2026
Hi Disappointed,
We appreciate your feedback on the U8000F user interface, startup, and remote. While Samsung remotes are designed for ease and versatility, universal remotes can also be used to control your TV. If you're using a third-party remote, please refer to its manufacturer guide for the correct Samsung code and setup process.
If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on the U8000F user interface, startup, and remote. While Samsung remotes are designed for ease and versatility, universal remotes can also be used to control your TV. If you're using a third-party remote, please refer to its manufacturer guide for the correct Samsung code and setup process.
If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect tv
on March 17, 2026
Posted by: Mjstele
from Las Vegas,NV
[This review was collected as part of a promotion.] Love it all. Picture sound features it's just what I was looking for
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Broken in three months
on March 16, 2026
Posted by: NickR
from Arizona
The tv worked great for three months- today I turned it on to find a huge stripe of the screen flashing colors at me. Three months and the thing goes bad. Before the suggestion pops up-I have turned it off. Restarted it. Factory reset it. Changed inputs etc. the hardware went out- in three months. Not the first quality control issue I’ve seen lately.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Samsung Advisor, March 17, 2026
Hi NickR,
We’re sorry to hear about your experience with the Samsung U8000F TV. This model is backed by a 1-year limited warranty covering manufacturer defects when purchased new from an authorized retailer. You can review full details by entering your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~Samsung Advisor
We’re sorry to hear about your experience with the Samsung U8000F TV. This model is backed by a 1-year limited warranty covering manufacturer defects when purchased new from an authorized retailer. You can review full details by entering your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on March 14, 2026
Posted by: Kelly
from El dorado ar
[This review was collected as part of a promotion.] Love it and compare with samsung phones and laptops.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on March 13, 2026
Posted by: Gsawyer0323
[This review was collected as part of a promotion.] It has great color and clear resolution. Great features. The brightness is amazing contrast is awesome. Absolutely no issues
Written by a customer while visiting Samsung US
Customer Rating
5
Sufficient Enough for my Garage and/or Patio TV
on March 12, 2026
Posted by: XfitGramps
[This review was collected as part of a promotion.] The Aesthetics, Brightness, Connectivity, and Resolution are sufficient enough to my needs.
Written by a customer while visiting Samsung US