Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great features with a great price
on March 20, 2026
Posted by: Daddymax
from Eastern Pennsylvania
[This review was collected as part of a promotion.] Great picture, features and interface. Easy navigating using the menu guide.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features and picture
on March 20, 2026
Posted by: Love samsung
from Tennessee
[This review was collected as part of a promotion.] Really good picture and the app amount is crazy awesome. Love able to adjust brightness to what I want. The contrast is really good.
I do not like the dinky skinny remote. I wish it had a voice activated remote. The sound quality has to be almost all the way up to sound good. Otherwise really quiet. Audio and video is often off. Apps close sometimes while on them.
I do not like the dinky skinny remote. I wish it had a voice activated remote. The sound quality has to be almost all the way up to sound good. Otherwise really quiet. Audio and video is often off. Apps close sometimes while on them.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV for the price!
on March 20, 2026
Posted by: EthanS
[This review was collected as part of a promotion.] I’ve been using this 43-inch Crystal UHD TV for a while now and I've been very impressed with the overall performance.
-Picture Quality: The resolution is sharp, and I found that once I dialed in my preferred picture settings, the colors really popped. It handles everything from movies to streaming content very well.
-Aesthetics: The design is sleek and fits perfectly in my setup without taking up too much space.
-Aesthetics: The design is sleek and fits perfectly in my setup without taking up too much space.
-Connectivity: It was easy to get all my devices connected, and the smart features have been responsive and intuitive to navigate.
-Brightness: The brightness levels are solid, making it look great even in a room with some natural light.
-Brightness: The brightness levels are solid, making it look great even in a room with some natural light.
Overall, it’s been a fantastic addition to my home entertainment setup. I'm very happy with this purchase.
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on March 20, 2026
Posted by: Vann
[This review was collected as part of a promotion.] Remote sucks. I have used a remote like this one before and it broke within the first year. Not enough HDMI or USB Ports.
Response from Samsung USBy Samsung Advisor, March 20, 2026
Hi Vann,
Thank you for your feedback. Please know your opinion is important to us and will be shared with your internal teams.
If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback. Please know your opinion is important to us and will be shared with your internal teams.
If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Clear and Sound is Good
on March 20, 2026
Posted by: Coucht8r
[This review was collected as part of a promotion.] As usual, Samsung puts out a quality product. The picture quality is great and the audio is clear.I have no issues with dialog and background noise.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung - Best TVs
on March 20, 2026
Posted by: mjsactor
[This review was collected as part of a promotion.] Samsung TVs are the best I've ever owned. I have 6 TVs, 2 Galaxy S7 Tab, and have had several Galaxy phones. Know my tech and these are the best out there. Thank you Samsung!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Nice for the price !
on March 20, 2026
Posted by: Patrick
from Mayville, NY
[This review was collected as part of a promotion.] Everything about this TV is excellent ! The color, contrast, resolution, brightness and refresh rate are great. The network and smart features are easy to navigate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly happy
on March 20, 2026
Posted by: Lizzy1424
[This review was collected as part of a promotion.] The TV is fine. I wish there was a hard copy of the manual. It's hard to read on the tablet. There are buttons on the remote -I'm not sure what they do
Written by a customer while visiting Samsung US