Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4
Love the features,
on March 23, 2026
Posted by: Tuxedorose
from Issaquah Washington
[This review was collected as part of a promotion.] I love how many features my TV has, though it needs a hard restart a few times a week. It has beautiful contrast and color, easily adjustable brightness and one of the best resolutions I've had on any set. It's easy to refresh selections. I'm shopping for an upgrade.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great picture and features
on March 23, 2026
Posted by: TruckerMadness
[This review was collected as part of a promotion.] Resolution is great and I love the ui and ease of use
Written by a customer while visiting Samsung US
Customer Rating
5
Nice
on March 23, 2026
Posted by: Kold
from Georgetown texas
[This review was collected as part of a promotion.] Good picture ok sound good fe a features. Not very loud
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cinematic experience at home!
on March 23, 2026
Posted by: Skk1
[This review was collected as part of a promotion.] Upgraded to this Samsung recently and the difference is night and day. The contrast levels provide deep blacks and bright highlights that make movies pop. The resolution captures every tiny detail, and the color accuracy is incredible right out of the box. It’s easily the best-looking screen in the house."
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 23, 2026
Posted by: Ricky
[This review was collected as part of a promotion.] Sound system is fantastic. Color is perfect. Resolution is on point.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV for a long lasting time also!
on March 23, 2026
Posted by: Mike
from Laurel, MS
[This review was collected as part of a promotion.] This is awesome tv. It has never went bad on us. It also works really well. We only use it with the apps installed into it so they use Internet only and quite a little internet they use. We watch TV all day it looks crystal clear and they last a long time!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Picture, but the Performance and Audio Need
on March 23, 2026
Posted by: AJ Tamayo
from Naples, FL
[This review was collected as part of a promotion.] Great picture quality and solid build, but the software is very sluggish and apps crash often. Audio is inconsistent; it's too quiet until sudden loud scenes force you to turn it down.
Features
4
Performance
2
Design
5
Value
4
Response from Samsung USBy Samsung Advisor, March 23, 2026
Hi AJ Tamayo,
We apologize for the inconvenience you’ve experienced with inconsistent sound volume on your TV.
To help stabilize volume levels, try enabling the Auto Volume function, which automatically adjusts sound when switching channels or inputs: Settings > All Settings > Sound > Expert Settings > Auto Volume > On
You may also want to run a Sound Test to check for audio issues: Settings > Support > Device Care > Self Diagnosis > Sound Test
Lastly, confirm that your TV is running the latest firmware. You can check and update by going to: Settings > Support > Software Update > Update Now.
If the issue continues, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
We apologize for the inconvenience you’ve experienced with inconsistent sound volume on your TV.
To help stabilize volume levels, try enabling the Auto Volume function, which automatically adjusts sound when switching channels or inputs: Settings > All Settings > Sound > Expert Settings > Auto Volume > On
You may also want to run a Sound Test to check for audio issues: Settings > Support > Device Care > Self Diagnosis > Sound Test
Lastly, confirm that your TV is running the latest firmware. You can check and update by going to: Settings > Support > Software Update > Update Now.
If the issue continues, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on March 23, 2026
Posted by: OpieTV
[This review was collected as part of a promotion.] Ease of use and color are very good. The remote is smaller than I would like
Written by a customer while visiting Samsung US