Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Quality and screen detail
on March 23, 2026
Posted by: SparLink
from Idaho
[This review was collected as part of a promotion.] Great tv with amazing quality. UHD screen looks amazing.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on March 23, 2026
Posted by: Big Jen
from Waco,Texas
[This review was collected as part of a promotion.] So far so good on these tv. We bought it for the living room.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great tv for a budget
on March 23, 2026
Posted by: Megg
from Connecticut
[This review was collected as part of a promotion.] My old Toshiba just suddenly died on me, so I switched to Samsung and wow am I glad that I did. The colors are so much more vivid and bright. The contrast is much better. The image is sharper and just prettier overall. It is much better for 4k 60hz gaming. Loving the xbox gamepass option (probably not good for anything competitive because it uses cloud streaming but great for solo casual play). Even the remote is much sleeker than other tv remotes I've had. It just feels a lot more premium than other tvs at the same price point. It is still a budget tv, and you can tell when compared to the high end stuff, but its definitely one of the best budget tvs I've ever used. My only gripe is there is some slight backlight edge bleeding when the screen is black, but its not noticeable when you're watching something or gaming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on March 23, 2026
Posted by: DKgrifter
from Delta jct ak
[This review was collected as part of a promotion.] Great features on a fairly priced/inexpensive TV. I have had issues with other manufacturers and not lasting longer than a few months. Screen is bright enough from the box Ive had to dim it for my living room and a 4k resolution at this cost point is amazing. The interface with gaming consoles can use a bit of work by not directly switching over but that is a minor gripe. The bezel around the edge is minimal leaving more screen view which I like as far as the way it looks on my wall and with a screen this vibrant and I cannot complain.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on March 23, 2026
Posted by: Poli
from Los Angeles California
[This review was collected as part of a promotion.] Very nice I'm satisfied
And very thankful for this opportunity
And very thankful for this opportunity
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great product with caveats
on March 23, 2026
Posted by: Cortiz
from Arizona
[This review was collected as part of a promotion.] Great picture. Remote is too small and does not have good range. I press on the buttons several times before the TV response. Feels like we are indirectly encouraged to use the smart things app.
Certain apps are faster than others. Never had that problem with LG. Paramount+ and Disney+ for example are slower to load anything from main page to the site itself vs Netflix or YouTube are nice and smooth.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Response from Samsung USBy Samsung Advisor, March 24, 2026
Hi Cortiz,
We appreciate your feedback regarding remote performance. If your U8000F TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Check the battery level – Go to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control
3. Ensure proper charging – SolarCell Remotes can charge using:
o Room light or direct sunlight (solar panel should face light source)
o USB-C cable (preferably Samsung-branded)
4. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
5. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback regarding remote performance. If your U8000F TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Check the battery level – Go to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control
3. Ensure proper charging – SolarCell Remotes can charge using:
o Room light or direct sunlight (solar panel should face light source)
o USB-C cable (preferably Samsung-branded)
4. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
5. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Good features
on March 23, 2026
Posted by: Hart
[This review was collected as part of a promotion.] There's nothing wrong with this TV. Love it. Best clarity
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on March 23, 2026
Posted by: Josh
from Rives Tennessee
[This review was collected as part of a promotion.] Love this TV and you have so many free channels built-in all i had to do was connect to my wifi. I'll never go back to cable or satellite again this TV has everything I need. Weather there's a app for that too I can find everything I need with ease an that's great cause I usually have trouble on computers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US