Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
1
TV Confused
on April 5, 2026
Posted by: Java
from Templeton, MA
[This review was collected as part of a promotion.] TV loses HDMI input every other day. I have to unplug HDMI and plug back in to reset. This is extremely annoying and unexceptable. Buy an LG instead as my second TV is an LG and never a problem.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, April 6, 2026
Hi Java,
Thank you for reaching out to us regarding the HDMI issues you are experiencing.
Please run HDMI Troubleshooting, which checks the connection between your TV, HDMI cable, and external device. This takes approximately 2 minutes and can be found under: Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting.
You also should ensure your TV is running the latest firmware: Settings > Support > Software Update > Update Now.
If you continue to have issues, please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reaching out to us regarding the HDMI issues you are experiencing.
Please run HDMI Troubleshooting, which checks the connection between your TV, HDMI cable, and external device. This takes approximately 2 minutes and can be found under: Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting.
You also should ensure your TV is running the latest firmware: Settings > Support > Software Update > Update Now.
If you continue to have issues, please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Definitely worth every penny. Overall, I love it!!
on April 3, 2026
Posted by: Pheonix1602
[This review was collected as part of a promotion.] Overall, this television offers good value for its price point. The color sharpness is quite impressive, providing a vibrant viewing experience. However, I did find that both the sound quality and the sharpness could be improved upon. Despite these minor drawbacks, it remains a worthwhile purchase for the features offered. I am generally satisfied with this acquisition.
Written by a customer while visiting Samsung US
Customer Rating
1
Issues after 2 months
on April 3, 2026
Posted by: TVbuyer
from Ft. Lauderdale, FL
After 2 months of owning the TV, a random vertical green line appeared down the center with a horizontal black line running across. Working with Samsung was awful and took over 2 months after approval to get a replacement. Their exchange process is awful and takes a long time since they take your device and make you wait 2 week+ before you are able to get a replacement. I wish we had gone with a different brand.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, April 6, 2026
Hi TVbuyer,
We appreciate your patience in having to deal with the hassle of an exchange. Should you need more help, we're here for you. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or connect with a LiveChat agent by selecting ‘Support’ on our website.
~ Samsung Advisor
We appreciate your patience in having to deal with the hassle of an exchange. Should you need more help, we're here for you. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or connect with a LiveChat agent by selecting ‘Support’ on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on April 2, 2026
Posted by: Nite
from IN
[This review was collected as part of a promotion.] Great picture sound could use some help... but iver all I love the tv
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Responsive and clear.
on April 2, 2026
Posted by: Watchalot
from Ohio
[This review was collected as part of a promotion.] Loving it so far. More than anything else, I love how snappy it is compared to my LG tv. I watch a lot of YouTube so it allows me to quickly start a video on my phone and end it on the tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on April 1, 2026
Posted by: TVfriend
I love my U8000F TV. It is bright, clear, and has all the apps I could ever want.
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on April 1, 2026
Posted by: Anonymous
from Springfield, MA
[This review was collected as part of a promotion.] This is a massive TV we use on regular basis to have executive meetings virtually and presentations. I am very happy with the performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome tv
on April 1, 2026
Posted by: Marks260
from Fort Wayne, Indiana
[This review was collected as part of a promotion.] Tv looks great and easy to use. Its everything i could expect for the price. Only complaint is i can not hook up my samsung soundbar to it trough earc and use all of my apps for sound. But connecting through bluetooth works just fine.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US