Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
1
Useless, might as well be a paperweight
on April 7, 2026
Posted by: Blah
from Omaha, NE
[This review was collected as part of a promotion.] I hate it. It was purchased for my dad, who is 77 and has Parkinson's. Unfortunately, it is completely un-usable and I could have just left the old tv that didn't work and saved him a whole lot of frustrations. The remote is impossible, even for me, to turn channel or volume up and down. Also, all he wants is regular antenna tv, which is apparently also impossible of a request these days. Its so hard to even find and get to and then no matter how many times I change the settings to come on to the same input it was on when turned off, it automatically defaults to stupid Samsung tv plus EVERY time!!! He has been unable to watch anything on the stupid tv and was the biggest waste of my money and my time. Furthermore, if it's on antenna tv on channel 6, u might think I could use the channel up button, but NOPE! Think again! If you try to go up or down on channels it goes right back to the horrible, stupid, pain in my tail samsung tv plus. Wish I could still return it as it is my worst purchase in life at this point, although im only 42, so I guess I may have a worse disappointment someday. So, unless you just love samsung tv plus, DO NOT buy a Samsung tv as it cannot be used for any other purpose except Samsung tv plus.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, April 7, 2026
Hi Blah,
Thank you for your feedback. I have a few suggestions that may improve your experience.
To change the Start Screen Option to the last used source, go to Home> Settings> Advanced Features> Start Screen Option> Start with Smart Hub Home > Toggle off.
You can also use a third-party remote if the remote included does not fit your needs.
I hope these suggestions help. If you have any other questions, feel free to call us at 1-800-SAMSUNG between 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback. I have a few suggestions that may improve your experience.
To change the Start Screen Option to the last used source, go to Home> Settings> Advanced Features> Start Screen Option> Start with Smart Hub Home > Toggle off.
You can also use a third-party remote if the remote included does not fit your needs.
I hope these suggestions help. If you have any other questions, feel free to call us at 1-800-SAMSUNG between 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great viewing with good Resolution.
on April 6, 2026
Posted by: ABviewer
[This review was collected as part of a promotion.] We're enjoying the nice wide screen view and resolution offered by this TV. It fits nicely in the space we have available and the remote is easy to use. Glad to have the three HDMI ports as well.
Written by a customer while visiting Samsung US
Customer Rating
5
Great brightness
on April 6, 2026
Posted by: Brokeen5150
[This review was collected as part of a promotion.] Easy to connect to internet. The resolution is great
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 6, 2026
Posted by: Samsung transplant
from Michigan
[This review was collected as part of a promotion.] Excellent quality, crisp view, and sleak design. Love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mother-in-law approved!
on April 6, 2026
Posted by: TVguyfromwayback
[This review was collected as part of a promotion.] The new TV was just what I needed! Bought it for my elderly Mother-in-law and the vibrant picture and audio quality make her very happy.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Hybrid: Part Gaming Monitor, Part Smar
on April 5, 2026
Posted by: karthicks
[This review was collected as part of a promotion.] I actually bought this 43" U8000F to use as a secondary gaming monitor and I’m honestly so impressed. The picture is crisp, and the low input lag makes gaming feel really smooth. Plus, having all the Samsung TV options built-in is such a nice bonus for when I just want to relax and watch a show. It’s a great 'do-it-all' screen for the price!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love me some samsung
on April 5, 2026
Posted by: Luv64
[This review was collected as part of a promotion.] I love it the best tv ever I always go all the way
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture, lousy OS interface
on April 5, 2026
Posted by: Gary P
from Santa Fe, NM
[This review was collected as part of a promotion.] The picture's great, but the OS is terrible. I understand that more people stream than ever, but launching into a main screen with the option to bring in cable or home theater via HDMI1/eARC or direct cable input buried several menus down is annoying for those who understand electronics and confusing for those who don't. Also, the eARC interaction between the Samsung TV and the Denon home theater receiver via eARC is balky and unreliable.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, April 6, 2026
Hi Gary P,
We appreciate your feedback. Please know your opinion will be shared with our internal teams.
If you need any help or have questions, please do not hesitate to reach out to us. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or connect with a LiveChat agent by selecting ‘Support’ on our website.
~ Samsung Advisor
We appreciate your feedback. Please know your opinion will be shared with our internal teams.
If you need any help or have questions, please do not hesitate to reach out to us. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or connect with a LiveChat agent by selecting ‘Support’ on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US