Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Excellent features
on April 20, 2026
Posted by: Wazy
[This review was collected as part of a promotion.] I love how the brightness in the TV itself is very bright and alert I feel like I'm in a movie studio
Written by a customer while visiting Samsung US
Customer Rating
3
Not happy
on April 20, 2026
Posted by: Johan
from Las Vegas, NV
[This review was collected as part of a promotion.] I very unhappy because it does not have screen savers. Picture is not very good.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
5
Value
2
Response from Samsung USBy Samsung Advisor, April 20, 2026
Hi Johan,
We appreciate your feedback on the picture quality of Samsung’s U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
We appreciate your feedback on the picture quality of Samsung’s U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
NOT SO MUCH
on April 20, 2026
Posted by: Badboy
[This review was collected as part of a promotion.] The picture is great but not so much on my patio where the light washes out the picture. But perhaps more importantly is the remote control of the TV. They placed the remotes eye on the bottom right of the TV and the response is terrible. You have to be pointing right at the eye and even then from 10 feet away it doesn't always respond on the first press.
Response from Samsung USBy Samsung Advisor, April 20, 2026
Hi Badboy,
We appreciate your feedback on the U8000F TV. For the best performance, please ensure the latest firmware version is installed: Home > left directional key > Settings > Support > Software Update
You can also improve responsiveness by running the built-in Device Care tool, which checks system memory, clears cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.
If you need further assistance, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat is also available through the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your feedback on the U8000F TV. For the best performance, please ensure the latest firmware version is installed: Home > left directional key > Settings > Support > Software Update
You can also improve responsiveness by running the built-in Device Care tool, which checks system memory, clears cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.
If you need further assistance, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat is also available through the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
business use
on April 20, 2026
Posted by: smwilliams
from El Campo Tx
[This review was collected as part of a promotion.] We got this TV for training room in our office. We really enjoy it over all the picture quality is very good when presenting on the screen people in the back of the room can easily see the content. I would very well be open to owning this for my home if I had the room. great TV so far no issues with it.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Impressive
on April 19, 2026
Posted by: Hollynlh76
[This review was collected as part of a promotion.] I purchased this TV a week ago, and so far, so good. One of my favorite features, funny enough, is the brightness that adjusts according to the light in the room, which is a huge reason why I bought this particular TV. The user interface is impressive with lots of options. I had hoped the color was going to be richer, but as I mentioned, I just purchased it. So I will do some more adjustments and update this if necessary. The TV screen has 4K resolution, which gives highly-detailed picture quality; it took me a bit to adjust to it, haha. The contrast is excellent, far better than the TV this replaced. All in all, I am very happy with my purchase; everything I was looking for in a TV is in this TV and much more! I purchased a Samsung TV this time because of my love for my Samsung phone(s); it was time to expand from there and get the bigger picture, so to speak.
Written by a customer while visiting Samsung US
Customer Rating
5
I'm a samsung fan for life now.
on April 19, 2026
Posted by: Monica
[This review was collected as part of a promotion.] The Brightness to contrast ratio is beautiful right from factory. Samsung's Interface is extremely useful for anyone's ease of use. This particicular model comes with a 60hz refresh rate, but still boasts a high resolution display pretty darn well.
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 65" CRYSTAL TV
on April 19, 2026
Posted by: Vism32
[This review was collected as part of a promotion.] Love this TV. It has various ways to screen cast! Connects to Chromecast which is a huge plus!! The best part you can stream video games (Xbox)!
Written by a customer while visiting Samsung US
Customer Rating
5
Great Color and resolution
on April 18, 2026
Posted by: Clomoney
[This review was collected as part of a promotion.] I love the color and the contrast about the TV also that the remote is on your phone and that it can reset anywhere that you move to
Written by a customer while visiting Samsung US