Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
3
Beautiful television
on April 20, 2026
Posted by: Tone269
from Kalamazoo mi
[This review was collected as part of a promotion.] No Bluetooth alot of settings color is great don't like the game systems very well
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, April 20, 2026
Hi Tone269,
Thank you for reaching out to us. Please know that the U8000F TV is Bluetooth-enabled and can connect to external Bluetooth devices.
To pair an external device via Bluetooth: Go to Home > left directional key > Settings > Bluetooth. If your device isn’t detected, try moving it closer to the TV and select Refresh to re-scan for available devices.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reaching out to us. Please know that the U8000F TV is Bluetooth-enabled and can connect to external Bluetooth devices.
To pair an external device via Bluetooth: Go to Home > left directional key > Settings > Bluetooth. If your device isn’t detected, try moving it closer to the TV and select Refresh to re-scan for available devices.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product!
on April 20, 2026
Posted by: Zazle
from Port Richey FL
[This review was collected as part of a promotion.] Bright, crisp, works well, and is easy to use. Also has great contrast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever
on April 20, 2026
Posted by: Heidi
[This review was collected as part of a promotion.] This is the best TV I ever had. Qualify, resolution and colors arebl super. My family members are all swimming to Samsung after their visit. I love Samsung. This is a Samsung house.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture, unwieldy balky interface
on April 20, 2026
Posted by: GaPH
from Santa Fe, NM
[This review was collected as part of a promotion.] The picture is first rate. But the interface is balky and the manual doesn't make it clear how to default out of the Samsung opening screen, making my wife, who's not a technophile, crazy. Once I changed the settings it was easier, but the TV doesn't play nice with my Denon home theater receiver. Sometimes the eARC works fine, but when you go from external source to TV, they don't communicate.
Features
3
Performance
4
Design
3
Value
4
Response from Samsung USBy Samsung Advisor, April 20, 2026
Hi GaPH,
We appreciate your feedback. If you ever have any questions or need help, do not hesitate to reach out to us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate your feedback. If you ever have any questions or need help, do not hesitate to reach out to us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv i have
on April 20, 2026
Posted by: Ryan
[This review was collected as part of a promotion.] best TV I've had so far very clear sharp picture I would recommend it to anyone
Written by a customer while visiting Samsung US
Customer Rating
3
it's just OK
on April 20, 2026
Posted by: Alan
[This review was collected as part of a promotion.] No matter what settings we try, in dark scenes in movies you can't see well at all. Gamma is turned all the way up etc. Also, after a recent software update now when I turn on the TV it goes to the last station and starts to play, and then it freezes. To get it to work I have to go out of the menu and back in to get the channel I'm trying to watch to work. This is a very new TV and I've had several Sumsung TVs before, this is the only one with these problems. Otherwise it's a good TV, I really like Samsung TV overall.
Response from Samsung USBy Samsung Advisor, April 20, 2026
Hi Alan,
Thank you for your feedback. Please ensure your TV is running the latest Firmware, version 1132.0. Go to Settings> Support> Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback. Please ensure your TV is running the latest Firmware, version 1132.0. Go to Settings> Support> Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommended!
on April 20, 2026
Posted by: shadetre
from Alabama
[This review was collected as part of a promotion.] We bought this television for my wife to use both as a television and a computer monitor. She is going through treatment for cancer and is pretty much confined to the bedroom most of the time.
The sharpness of this TV truly impressed me, I had expected that the larger size would be the most notable thing, but it is the full array of features that combine to make this a great purchase.
I wish that I could justify buying a new monitor to replace my 34" Acer, it would definitely be a Samsung UHD 4K or another Samsung with even better specs. I couldn't fit anything much larger than 40" in my space, but after seeing the TV, I know that I am missing something special.
For anyone considering a new TV I can recommend the 55" Class Crystal UHD U8000F 4K Smart TV (2025). There are better ones available from Samsung, but this one will not be a disappointment.
Highly recommended!
The sharpness of this TV truly impressed me, I had expected that the larger size would be the most notable thing, but it is the full array of features that combine to make this a great purchase.
I wish that I could justify buying a new monitor to replace my 34" Acer, it would definitely be a Samsung UHD 4K or another Samsung with even better specs. I couldn't fit anything much larger than 40" in my space, but after seeing the TV, I know that I am missing something special.
For anyone considering a new TV I can recommend the 55" Class Crystal UHD U8000F 4K Smart TV (2025). There are better ones available from Samsung, but this one will not be a disappointment.
Highly recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV EVER!
on April 20, 2026
Posted by: Eper
from Houston TX
[This review was collected as part of a promotion.] Honestly this is one of the best TV’s I’ve had. The resolution and brightness is literally perfect. I love that it is so smooth when transitioning from one app to another. I’ve never had a single problem with it and I’ve had it for over a year now. The contrast is really good too. Honestly, top Samsung TV for sure at a great price!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US