Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Awesome colors
on April 21, 2026
Posted by: Enrique
from Las vegas
[This review was collected as part of a promotion.] Love my 55 in tv! I played Xbox games on it and the colors are just so beautiful. I need to get a bigger samsung tv. Just need my old tv to die haha!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on April 21, 2026
Posted by: TammyJ
from South Carolina
[This review was collected as part of a promotion.] Love this TV so much I my buy another! May upgrade my bedroom t vs to this big, beautiful model! Samsung is a great television excellent T. V choices and apps are wonderful!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Modern
on April 21, 2026
Posted by: TyMitei
from Richmond,Va
[This review was collected as part of a promotion.] I love the design and material, looks modern and stylish.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Hate the interface
on April 21, 2026
Posted by: BillS
from Branson, Missouri USA
[This review was collected as part of a promotion.] Half of the things on the interface that the directions tell you are accessible or inaccessible setting this thing up was a nightmare
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
2
Response from Samsung USBy Samsung Advisor, April 21, 2026
Hi BillS,
Thank you for your feedback. Please know we have built-in guides to help you learn how to navigate your new TV.
• Learn TV Remote: Pressing any button (except Power) will announce the button name and function, helping users learn their location and purpose. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote; Exit by pressing the Return key twice.
• Learn Menu Screen: As you navigate your TV menus, the TV will announce each menu item and its function - without applying any changes. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen; Exit by pressing the Return key twice.
I hope these suggestions help. If you have any other questions, feel free to call us at 1-800-SAMSUNG between 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback. Please know we have built-in guides to help you learn how to navigate your new TV.
• Learn TV Remote: Pressing any button (except Power) will announce the button name and function, helping users learn their location and purpose. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote; Exit by pressing the Return key twice.
• Learn Menu Screen: As you navigate your TV menus, the TV will announce each menu item and its function - without applying any changes. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen; Exit by pressing the Return key twice.
I hope these suggestions help. If you have any other questions, feel free to call us at 1-800-SAMSUNG between 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Movies and video games never looked better!
on April 21, 2026
Posted by: Funcle_Chris
from Troy, N.Y.
[This review was collected as part of a promotion.] I am very impressed with the UHD picture and all the picture modes. The simplified remote makes using the TV easy. For me the best feature is the video game mode with Xbox built in, no console required. My video games have never looked this good. I was able to use game controllers that I already owned, they easily paired with the TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love Samsung TVs
on April 21, 2026
Posted by: Lobo
from Dallas, TX
[This review was collected as part of a promotion.] The screen is bright and clear. I enjoy having the TV connect to my Samsung ecosystem with my Galaxy Z Fold 7. The compatibility is insane. I also enjoy utilizing the AI features that come with the TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the samsung brand
on April 21, 2026
Posted by: Rosy74
from The Woodlands TX
[This review was collected as part of a promotion.] The slim design is very aesthetically pleasing. Connectivity and set up is fast and easy. Unlike the older samsung tv's, when you turn it on it doesn't take forever to respond to what you want to do. The settings for brightness and clarity and the 4k resolution are satisfactory.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on April 20, 2026
Posted by: Torri
[This review was collected as part of a promotion.] This is a fantastic tv, great size great quality, good price
Written by a customer while visiting Samsung US