Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Amazing tv for your money!!
on May 5, 2026
Posted by: Samsunglover25
from Central New york
[This review was collected as part of a promotion.] I love that it has metal backing. Its true 4k and gaming looks amazing. The brightness and color are 10/10. I feel 100% secure with knox.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV for the money.
on May 5, 2026
Posted by: Debsings2
[This review was collected as part of a promotion.] We wanted a a lower profile smart TV that was still big enough to give us a good viewing experience. This set fills that need. It has great color and contrast. The picture is really sharp. The preloaded apps were adequate, but could have offered more, most notably YouTubeTV. The remote is user friendly, only lacking a voice control option.
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV
on May 5, 2026
Posted by: CJ Rider
[This review was collected as part of a promotion.] Excellent product. I only buy Samsung. Lasts for years and gives great performance. I currently have 2 that I use. 3rd one bought in 2009. Great TV. Reason I bought a new one is for new features.
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional
on May 5, 2026
Posted by: Gold 2 rays
[This review was collected as part of a promotion.] Beautiful picture, fast on and software that is very easy to navigate.
Written by a customer while visiting Samsung US
Customer Rating
5
Resolution
on May 5, 2026
Posted by: OnlySamsung4Me
from Indiana
[This review was collected as part of a promotion.] As someone with a low vision disability, resolution is a high priority.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unique resolution
on May 5, 2026
Posted by: Will
from Los Angeles, California
[This review was collected as part of a promotion.] Great quality in movies, unique resolution like a theater. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
a solid TV...
on May 5, 2026
Posted by: zippy
[This review was collected as part of a promotion.] After some initial struggles getting the remote and the app to work (I'm old), I am very happy with my TV. The picture is great whether I'm watching linear TV, streaming, or movies. The apps / browser are just what I need, and the more I use it the more I understand how it works!
Written by a customer while visiting Samsung US
Customer Rating
1
Great pictures, but no help from Samsung
on May 5, 2026
Posted by: Not happy
[This review was collected as part of a promotion.] The TV works fine but Samsung lets you put extra channels on easy, but they won't help you when you want to cancel them,I have gone to Fox 1 and peacock to cancel and they both said to go to Samsung, and they won't help
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, May 5, 2026
Hi Not happy,
Thank you for reaching out to us. Although Samsung offers Samsung TV Plus, it is a free offering and we do not charge for it. To best assist you, please call us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for reaching out to us. Although Samsung offers Samsung TV Plus, it is a free offering and we do not charge for it. To best assist you, please call us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US