Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Fantastic
on May 5, 2026
Posted by: Badge
[This review was collected as part of a promotion.] Brightness and cobtrast all brill and tbe resolution was so lifelike i thought i was in the picture absolutley fantastic and well worth the money
Written by a customer while visiting Samsung US
Customer Rating
4
Great product over all
on May 5, 2026
Posted by: Greyes
from Beaumont Texas
[This review was collected as part of a promotion.] It's a great tv overall for the price just doesn't have the voice control like more expensive models needs soundbar to be able to enjoy that function
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice picture
on May 5, 2026
Posted by: KGVQUEEN
from Connecticut
[This review was collected as part of a promotion.] Screen is good. Only issue is size of channel listings. Very small and hard to read.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
plays well, looks good
on May 5, 2026
Posted by: phil
from florida
[This review was collected as part of a promotion.] For a simple device it is too complicated. It does not do what the settings I put it on says it will do. I wind up starting on some Samsung feed.
Features
2
Performance
5
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, May 6, 2026
Hi Phil,
Thank you for your feedback. We recommend ensuring your TV is up to date with the latest Firmware. Go to Settings> Support> Software Update.
If you continue to have issues, please reach out to us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for your feedback. We recommend ensuring your TV is up to date with the latest Firmware. Go to Settings> Support> Software Update.
If you continue to have issues, please reach out to us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
U800fb upgrade from vizio
on May 5, 2026
Posted by: Markb13
from Union Missouri
[This review was collected as part of a promotion.] Tv is easy to use and color is amazing. Only downside is I cannot use my Vizio soundbar unless I buy another wire to connect to arc usb. Bolts holes were not same size as generic tv mount.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Bad start screen
on May 5, 2026
Posted by: Bad start screen
[This review was collected as part of a promotion.] My older Samsung TV has a great useful start screen. My new TV start screen is hard to navigate and confusing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
3
Response from Samsung USBy Samsung Advisor, May 5, 2026
Hi there,
Thank you for your feedback on the U8000F Start Screen. While your TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
3. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback on the U8000F Start Screen. While your TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
3. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
New tv who this
on May 5, 2026
Posted by: Kay dog
[This review was collected as part of a promotion.] Didn’t realize how amazing the picture was going to look on this product great for gaming and overall all things and streaming and using it is very simple even a baby can do it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not very user friendly
on May 5, 2026
Posted by: Boomer
[This review was collected as part of a promotion.] My apps don’t just show up and I can’t use my voice control to search
Written by a customer while visiting Samsung US