Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4
Good product, but trouble setting up...
on May 7, 2026
Posted by: James
from Alvin, TX
[This review was collected as part of a promotion.] The problem that I continue to have is that when I try completing the setup through the "Terms and Policies", I always receive a message that the Samsung server is down for maintenance and I should try later... meanwhile, my Samsung only works through the cable tv system.... The "Terms and Policies" never comes up so I may complete the setup... What should I do?
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product at a bargain price!
on May 7, 2026
Posted by: RVH58
from Canton OH 44709
[This review was collected as part of a promotion.] The resolution and brightness are outstanding. Connectivity and setup were easy. The aesthetics are minimalist and security is adequate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good menu
on May 6, 2026
Posted by: Boeti
from Oklahoma
[This review was collected as part of a promotion.] excellent picture. Color contrast and brightness are all fine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice big screen, but it just keeps shutting off
on May 6, 2026
Posted by: Coop
[This review was collected as part of a promotion.] The color and brightness are good The contrast seems good but it keeps going off and we have to turn it off and then mess with it to get it to come back on what is the refresh button do It's a pain in the butt to have to keep turning it off and on.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on May 6, 2026
Posted by: ChefGuapo
from Chicago Illinois
[This review was collected as part of a promotion.] Clarity and sound is amazing. protection energy wow
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
App Navigation
on May 6, 2026
Posted by: Chas
[This review was collected as part of a promotion.] The resolution is wonderful but navigating the apps is painfully slow. Everything else is great.
Written by a customer while visiting Samsung US
Customer Rating
5
Replacement
on May 6, 2026
Posted by: Martreb
[This review was collected as part of a promotion.] I bought this as a replacement for a previous Samsung TV. I was satisfied with it until it got old and no longer performed well. Would take up to 5 minutes to get to a program after turning on.When using a streaming services(I don't use cable anymore) it would also take excessive time to load, and would frequently be kicked back to Samsung plus.requiring a restart of whichever service I was watching.It could take a 1/2 hour or more to see 10 minutes of a program. I am laying these problems out to show that I was very happy with the TV until this happened.so when I purchased a replacement I got another Samsung. This one was a step up in size.I trust the Samsung name. I possess several other Samsung products and am totally satisfied with them.(refrigerator,sound system,etc.This new TV is functioning flawlessly. So I'm sold on Samsung. By the way, the old TV's failure was attributed to a deteriorating power supply.
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME TV OVERALL
on May 5, 2026
Posted by: CHRISSY
from NY
[This review was collected as part of a promotion.] SO FAR PICTURE & SOUND ARE AWESOME, WE'RE STILL LEARNING OUR WAY AROUND THE APPS & WHAT ALL OF THE OPTIONS ARE.
WE LOVE EVERYTHING ABOUT OUR TV!
WE LOVE EVERYTHING ABOUT OUR TV!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US