Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
3
Need to reset reset router often
on May 11, 2026
Posted by: Pdigs
[This review was collected as part of a promotion.] Have to reset often. doesn't connect to internet but everything else isn't the house is working fine
Features
3
Performance
3
Value
3
Response from Samsung USBy Samsung Advisor, May 11, 2026
Hi Pdigs,
Thank you for reaching out to us. Please ensure your TV is running the latest Firmware Update. Go to Settings> Support> Software Update.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reaching out to us. Please ensure your TV is running the latest Firmware Update. Go to Settings> Support> Software Update.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV for the price
on May 11, 2026
Posted by: AlBSure112
[This review was collected as part of a promotion.] Overall it has been a very good TV I do wish it was brighter but for the price I paid I can't complain.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It works real well with my antenna. I do not have
on May 11, 2026
Posted by: Sink
[This review was collected as part of a promotion.] very good TV i'm very happy with it though complaints.
Written by a customer while visiting Samsung US
Customer Rating
4
Love Samsung
on May 11, 2026
Posted by: Sarah Mae
[This review was collected as part of a promotion.] Rosemary satisfied with this model product... comes with everything definitely how much is everything and definitely beats the fire stick
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and Affordable!
on May 10, 2026
Posted by: PinoyinTX
from Lavon Texas
[This review was collected as part of a promotion.] Samsung is our Go to appliances wether if it's washer, dryer, fridge especially our tv. It lasts for more than 5-10years! The colors and resolution of the TV is really nice.
Very easy to connect in smart things so very secure. I'm enjoying watching in this TV plus It's bright!
Very easy to connect in smart things so very secure. I'm enjoying watching in this TV plus It's bright!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on May 10, 2026
Posted by: Ross
[This review was collected as part of a promotion.] Love the tv except how it always changed to samsung tv and it is hard to get out of it. Beautiful picture and quality. Buying another smaller version for my shed
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Cheaply made TV
on May 9, 2026
Posted by: Debb
from Columbus ohio
The TV will only come on by unplugging it and replug it. The volume is stuck; can't turn it up or down. Can not click on movie or sports apps
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, May 11, 2026
Hi Debb,
We're sorry you are experiencing issues with your U8000F TV.
Please ensure your TV is running the latest Firmware by going to Settings> Support> Software Update.
You also may want to change out the batteries on your remote control to ensure the remote is not causing the power issue.
If you continue to have issues please call us at -800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
We're sorry you are experiencing issues with your U8000F TV.
Please ensure your TV is running the latest Firmware by going to Settings> Support> Software Update.
You also may want to change out the batteries on your remote control to ensure the remote is not causing the power issue.
If you continue to have issues please call us at -800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Quality life
on May 8, 2026
Posted by: jhopesgf
from Hamden, CT
[This review was collected as part of a promotion.] My samsung has been so reliable since I got it. And everyday I discover so many things that I could do with it. It is so refreshing to see. You can adjust brightness which helps a lot since I kind of need to watch something for me to fall asleep quickly. The hd resolution is also easy in the eyes that makes it so immersing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US