Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Samsung TVs is a Great brand
on May 20, 2026
Posted by: IronMike
from Phoenix AZ
[This review was collected as part of a promotion.] I've had Sony and Panasonic TVs before, but Samsung is by far my favorite Brand. Easy to setup and great to watch your favorite shows.
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on May 20, 2026
Posted by: Watchme
[This review was collected as part of a promotion.] really great TV easy to watch easy to see great fruit product
Written by a customer while visiting Samsung US
Customer Rating
5
Wouldn’t purchase anything but a SAMSUNG
on May 20, 2026
Posted by: Donna
from Virginia Beach Virginia
[This review was collected as part of a promotion.] The Color IS EXCEPTIONAL the BRIGHTNESS works well where We installed it in Our Living Room the CONTRAST is the Best I’ve seen We haven’t utilized the REFRESH yet and the RESOLUTION is BY FAR EXCEEDED Our Speciations THANK YOU SAMSUNG plan on purchasing More
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Lousy TV
on May 20, 2026
Posted by: Buckets39
[This review was collected as part of a promotion.] I have had a Samsung in the past and have recently purchased a new one. My main complaint is the constant stupid commerces. At one time I had listed seventy plus commercials related to gaming and other nonsense. And now, Samsung blocks me from changing channels when certain Progressive commercials are airing. The only option is to power off the tv and then power back on. It is very annoying. Another issue is the passcodes that have to be entered before access to the apps. Not happy with the tv.
Response from Samsung USBy Samsung Advisor, May 20, 2026
Hi Buckets39,
Thank you for reaching out and for your feedback. I believe your parental lock may be turned on, and the reason you need to enter a code every time you access certain apps.
To turn off parental controls, go to: Home > left directional key > Settings > All Settings > General & Privacy > Parental Settings > Program Rating Lock Settings
I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for reaching out and for your feedback. I believe your parental lock may be turned on, and the reason you need to enter a code every time you access certain apps.
To turn off parental controls, go to: Home > left directional key > Settings > All Settings > General & Privacy > Parental Settings > Program Rating Lock Settings
I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
BEAUTIFUL PICTURE
on May 20, 2026
Posted by: SNICKERDOODLE
[This review was collected as part of a promotion.] I LOVE THIS TV, AND I LOVE THAT YOU LET ME USE AFFIRM TO MAKE PAYMENTS OR I COULDN'T HAVE BOUGHT IT, MINE WAS OUT AT HOME, THANK YOU
Written by a customer while visiting Samsung US
Customer Rating
3
Lost in the Woods...
on May 20, 2026
Posted by: Steve
[This review was collected as part of a promotion.] For adults of active review, the form of direction and content management is not favorable. The small stick used for direction is inept - not easy, not directive, not able to easily set to address various elements; sound, site, history, details, etc. It isn't a good fit for adults who seek details and actively pursue content. The screen and vision is excellent. The tech of managing sites and content is very difficult for adults.
Response from Samsung USBy Samsung Advisor, May 20, 2026
Hi Steve,
We appreciate your feedback on the user interface of the U8000F TV. Please know your feedback will be shared with our internal teams.
If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on the user interface of the U8000F TV. Please know your feedback will be shared with our internal teams.
If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as my other Samsung.
on May 20, 2026
Posted by: Feline67
[This review was collected as part of a promotion.] The resolution of this TV is not as sharp and my previous LED, but it will have to do for now. Overall, I am satisfied with the product, just wish it was more "High Def."
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, May 20, 2026
Hi Feline67,
Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Crisp and clear picture
on May 20, 2026
Posted by: JackMack
[This review was collected as part of a promotion.] Could not be happier. The picture is outstanding. Sporting events make you feel you are on the field with the players
Written by a customer while visiting Samsung US