Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4
One problem.
on May 20, 2026
Posted by: Badbenny
from MN
[This review was collected as part of a promotion.] The option for the voice narration of the scene in accessibility menu is not available….. so some shows has the voice taking over the dialogue.
Features
3
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it. Great feature
on May 20, 2026
Posted by: Brandy
from Ga
[This review was collected as part of a promotion.] Service was good. I am pleased with the brand and the outcome. I think I made a good choice
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value Great TV
on May 20, 2026
Posted by: J C M
from Hollister, CA
[This review was collected as part of a promotion.] Samsung is my Brand in TV the image resolution is very good the brightness is great it has a good contrast and the system gets a software refresh when needed they are worth the price you pay I live the system cause you can watch all your streaming apps and is very easy to navigate I’m. Not a big fan of the new remote I prefer the older style but is a great TV I will definitely buy another Samsung when the time come to replace one of the oldest 📺 In my house
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on May 20, 2026
Posted by: Tukde
from Texas
[This review was collected as part of a promotion.] Great product like everything about it, it looks good 👍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
perfect
on May 20, 2026
Posted by: mustafa serdar
from virginia
[This review was collected as part of a promotion.] Perfect in every respect—the colors and clarity are fantastic. A true delight. Thank you, Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great overall
on May 20, 2026
Posted by: jog visualtv
from Alabama
[This review was collected as part of a promotion.] Viewing is great on this tv as well as clarity, resolution. Somewhat difficult to use the remote and selection on the tv. I guess Ill get use to the remote. I dont like the audio you hear when the tv comes on or off. Anyway to change it. Nice big screen for viewing, clear, and well focused.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
REMOTE STINKS!
on May 20, 2026
Posted by: Dalygirl
[This review was collected as part of a promotion.] Resolution is good. Picture is fine. THE REMOTE. STINKS!!! WAY TOO LITTLE AND CHOICES ARE HARD TO SEE WITHOUT A MAGNIFYING GLASS!! I would like to see channels lined up and in bigger letters. I am not blind nor do I need glasses to see - except for reading - and with reading glasses, it is still hard to see the writing on this remote. Why would you present a nice TV with such a remote!! I have no other option - which makes me feel frustrated and without help.
Response from Samsung USBy Samsung Advisor, May 20, 2026
Hi Dalygirl,
We appreciate your feedback. To enlarge the Menu on your screen, go to Settings > All Settings > General & Privacy > Accessibility> Enlarge.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback. To enlarge the Menu on your screen, go to Settings > All Settings > General & Privacy > Accessibility> Enlarge.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!
on May 20, 2026
Posted by: Chevy1980
[This review was collected as part of a promotion.] I love this TV. I also love having the Samsung TV. I have been watching shows that I hadn't seen in years!! The resolution is great and it compliments the room so well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US