Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great TV
on May 20, 2026
Posted by: Mimi
from Armstrong County PA
[This review was collected as part of a promotion.] We really like the TV. The picture is nice and bright, contrast is good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV with an unbeatable price
on May 20, 2026
Posted by: PCW63
from Goffstown NH
[This review was collected as part of a promotion.] It is a great TV. The picture is wonderful. The clarity when watching newer programs is very bright, and vibrant. Although I do wish we had more control over the color. Fine tuning things would be awesome. I was surprised to see how many things you can't control in the system menu. The response time when going from screen to screen is quick. We don't have any lag at all. Over all we love the tv and everything it offers, the price was an awesome deal we just couldn't pass up.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge!!!
on May 20, 2026
Posted by: Breezyy
from Ohio
[This review was collected as part of a promotion.] This television is great! Huge and great quality!!! Would definitely purchase another! Great product!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Couldn't be much better.
on May 20, 2026
Posted by: Bird
[This review was collected as part of a promotion.] A great TV. I have two of them and they meet our needs perfectly. Could have better written instructions when you are setting it up.
Written by a customer while visiting Samsung US
Customer Rating
3
Inconsistent Performance
on May 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] While the product's picture is good, at times, the screen flickers. Also, just yesterday and this morning, when I turned on the TV, the screen was completely black. Although there was sound, there was no picture. I had to turn it off and on several times before there was a picture on the screen.
Response from Samsung USBy Samsung Advisor, May 20, 2026
Hi Al Adams,
Thank you for sharing your experience. If you've turned on your TV and hear sound but see no picture - or if the image is cutting in and out - there are a few common possibilities to consider:
1. Connection Issue – This is the most frequent cause. Check for loose, faulty, or improperly installed cables between the TV and any connected devices.
2. External Device Issue – The problem may lie with the device connected to your TV (e.g., cable box, game console). Be sure the device is powered on and using compatible video output settings.
3. TV Hardware Issue – If connections and external devices have been ruled out, the issue may be internal and could require technician support.
We’d appreciate the opportunity to assist you further. Please contact Samsung Support at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for sharing your experience. If you've turned on your TV and hear sound but see no picture - or if the image is cutting in and out - there are a few common possibilities to consider:
1. Connection Issue – This is the most frequent cause. Check for loose, faulty, or improperly installed cables between the TV and any connected devices.
2. External Device Issue – The problem may lie with the device connected to your TV (e.g., cable box, game console). Be sure the device is powered on and using compatible video output settings.
3. TV Hardware Issue – If connections and external devices have been ruled out, the issue may be internal and could require technician support.
We’d appreciate the opportunity to assist you further. Please contact Samsung Support at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung
on May 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I’m really happy with the purchase.it works so good the kids love it
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 20, 2026
Posted by: Luv2shop
from Oklahoma
[This review was collected as part of a promotion.] the Samsung TV product is amazing quality has great colored pictures and you can navigate really easy. Has all u need apps as it's a smart tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Resolution great.
on May 20, 2026
Posted by: Cher
[This review was collected as part of a promotion.] Works perfect. Resolution and picture great. Size good too.
Written by a customer while visiting Samsung US