Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great Tv
on May 20, 2026
Posted by: Gioname15
from Cape Coral fl
[This review was collected as part of a promotion.] Iam extremely happy with all facets of my Samsung tv the color is great with a super clear picture and resolution and refresh are top notch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on May 20, 2026
Posted by: Tawana
from South Carolina
[This review was collected as part of a promotion.] I brought this tv for my mother and she loves it. The picture is Crystal clear and the Samsung tv app is great. All my tv’s are Samsung as they truly have the best picture quality to me.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 20, 2026
Posted by: Dabe
from Centennial,Co
[This review was collected as part of a promotion.] Great picture and Bluetooth works with 2 speakers or headphones. Many channels to watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful TV but...
on May 20, 2026
Posted by: Chikali
[This review was collected as part of a promotion.] I love the TV. My only complain about it is that when I use my Roku player with it. It would force launch my other channel such as "The Roku Channel" or sometimes it would download channels automatically such as "Pluto TV." There are also times when I tried to turn off the TV for the night and it would turn on, on it's own. I would have to unplug the TV from the wall to ensure it doesn't turn on overnight.
Written by a customer while visiting Samsung US
Customer Rating
2
Make it stop
on May 20, 2026
Posted by: coachman
[This review was collected as part of a promotion.] This is not what a paid a lot of money for. It will play for awhile then shut off all by itself. Then at night after I go to bed, it will come on by itself. I gave you 2 stars because it is a great picture
Response from Samsung USBy Samsung Advisor, May 21, 2026
Hi Coachman,
We’re sorry to hear your U8000F TV is turning off on its own. Please try the following troubleshooting steps which may help resolve the issue:
1. Unplug the TV from the wall outlet or surge protector for at least 30 seconds.
2. Inspect the power cord for any visible damage. If damaged, the cord may need to be replaced.
3. Plug the TV directly into a wall outlet, bypassing any power strip or surge protector for now.
4. If the TV remains on long enough, try updating the TV’s software: Home > left directional key > Settings > Support > Software Update > Update Now. Note: If your TV powers off during the update, it could result in damage, so only proceed if the TV is stable.
Next, check the TV’s Power and Energy Saving settings to ensure no timers or auto-off features are enabled:
• Sleep Timer: Settings > All Settings > General & Privacy > Power and Energy Saving > Sleep Timer
• Auto Power Off and Off Timer: Settings > All Settings > General & Privacy > Power and Energy Saving > Auto Power Off/Off Timer
Also, if you have devices connected via HDMI, check if Anynet+ (HDMI-CEC) is enabled, as this can allow external devices to control the TV and may cause it to turn off: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
If your TV continues to power off unexpectedly, please call us at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with one of our agents by clicking the ‘Support’ link on our website.
~ Samsung Advisor
We’re sorry to hear your U8000F TV is turning off on its own. Please try the following troubleshooting steps which may help resolve the issue:
1. Unplug the TV from the wall outlet or surge protector for at least 30 seconds.
2. Inspect the power cord for any visible damage. If damaged, the cord may need to be replaced.
3. Plug the TV directly into a wall outlet, bypassing any power strip or surge protector for now.
4. If the TV remains on long enough, try updating the TV’s software: Home > left directional key > Settings > Support > Software Update > Update Now. Note: If your TV powers off during the update, it could result in damage, so only proceed if the TV is stable.
Next, check the TV’s Power and Energy Saving settings to ensure no timers or auto-off features are enabled:
• Sleep Timer: Settings > All Settings > General & Privacy > Power and Energy Saving > Sleep Timer
• Auto Power Off and Off Timer: Settings > All Settings > General & Privacy > Power and Energy Saving > Auto Power Off/Off Timer
Also, if you have devices connected via HDMI, check if Anynet+ (HDMI-CEC) is enabled, as this can allow external devices to control the TV and may cause it to turn off: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
If your TV continues to power off unexpectedly, please call us at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with one of our agents by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing purchase
on May 20, 2026
Posted by: Highlysatisfied
[This review was collected as part of a promotion.] This TV goes above my expectations. It's a beautiful picture, the sound is amazing, and it's very easy to navigate. I'm so glad I purchased it, and my only regret is not doing it sooner.
Written by a customer while visiting Samsung US
Customer Rating
4
Remote is terrible
on May 20, 2026
Posted by: friscolee
[This review was collected as part of a promotion.] Despise the remote so much it will probably make me choose differently next time.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on May 20, 2026
Posted by: Missibug
from Sheridan Wy
[This review was collected as part of a promotion.] Beautiful color and bright! Picture is perfect ! The remote sucks it always sticks from day one . Is not user friendly . You have to jump through hoops to just get close captions.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US