Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Coloful
on May 21, 2026
Posted by: Pipis2q
from Los angeles california
[This review was collected as part of a promotion.] I like the crespy on that colors an the clear image great sound and fast conection to internet
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect tv!
on May 21, 2026
Posted by: Hfoster
[This review was collected as part of a promotion.] My family loves this tv. We do family game nights every weekend and love the fact that the fames are endless. Sound quality is perfect, picture is vlear and sharp.
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 21, 2026
Posted by: Pedro
from Pembroke Pines, FLORIDA
[This review was collected as part of a promotion.] Very good TV and perfect colors. So far it has worked perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent view with clear video.
on May 20, 2026
Posted by: Abedul
from Houston
[This review was collected as part of a promotion.] I bought this TV and it’s really nice with quality of pictures.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and the sound is outstanding
on May 20, 2026
Posted by: Keith
from Florida
[This review was collected as part of a promotion.] We’re very happy that we decided on a Samsung TV .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture but mechanical issues.
on May 20, 2026
Posted by: luv2watch YouTube
[This review was collected as part of a promotion.] I'm really not 100% satisfied with my new Samsung 43" Smart TV.
The two major problems I'm seeing is that and it happened today actually, I was watching a TV sitcom and then all of a sudden, the picture was "frozen": stuck but the audio was still on talking about the next scene. So I pressed my remote control ( universal control because Samsung's is ridiculous) to the next channel and then back and that rectified the problem.
The second problem is when I change apps from TV to YouTube, then back to TV app, the TV channel is not the same one I previously watched but a strange channel numbered 1134, usually a News channel.
So, this new Samsung TV is quite different from my old Samsung Smart TV.
Can the locking effect while watching sitcoms be repaired?
Thanks for your concern. Hope to hear from you soon. Thanks , Jphn Baran
The two major problems I'm seeing is that and it happened today actually, I was watching a TV sitcom and then all of a sudden, the picture was "frozen": stuck but the audio was still on talking about the next scene. So I pressed my remote control ( universal control because Samsung's is ridiculous) to the next channel and then back and that rectified the problem.
The second problem is when I change apps from TV to YouTube, then back to TV app, the TV channel is not the same one I previously watched but a strange channel numbered 1134, usually a News channel.
So, this new Samsung TV is quite different from my old Samsung Smart TV.
Can the locking effect while watching sitcoms be repaired?
Thanks for your concern. Hope to hear from you soon. Thanks , Jphn Baran
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, May 21, 2026
Hi luv2watch YouTube,
We appreciate your feedback regarding your U8000F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate your feedback regarding your U8000F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture!
on May 20, 2026
Posted by: Mrfree
[This review was collected as part of a promotion.] Great picture. It’s bright where you want it, but not where you don’t. The interface is responsive and quick. No motion blur. Best TV I own. Best TV I have ever owned.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Tv
on May 20, 2026
Posted by: Lizardman
[This review was collected as part of a promotion.] Sweet great picture sound quality very sturdy best tv I have ever owned
Written by a customer while visiting Samsung US