Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great buy and features
on May 21, 2026
Posted by: Joann
[This review was collected as part of a promotion.] This is my third Samsung never had any trouble great value love the pictures the resolution basically everything would suggest to anyone to buy
Written by a customer while visiting Samsung US
Customer Rating
4
Bad sound
on May 21, 2026
Posted by: MorningGlory
[This review was collected as part of a promotion.] View is fine--sound is terrible and has to be constantly readjusted.
Written by a customer while visiting Samsung US
Customer Rating
4
Clearview
on May 21, 2026
Posted by: Cola
from Georgia
[This review was collected as part of a promotion.] So far I love my tv the large screen it's light and shows great pictures, sound not so great,but I added a sound bar .I actually like it. I just won't recommend the remote for an elderly person.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 70"
on May 21, 2026
Posted by: Jose
[This review was collected as part of a promotion.] This product is great is and was very easy to use the sound is great the color on point and it's a great item to have in your household I recommend getting Samsung which has great quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on May 21, 2026
Posted by: Tomm
[This review was collected as part of a promotion.] Picture is great, however having problems with picture and sound not in sync even after reset many times. Will work for a short time only after reset.
Written by a customer while visiting Samsung US
Customer Rating
5
So far everything is fine with this TV.
on May 21, 2026
Posted by: NADINE
[This review was collected as part of a promotion.] Had no problems getting this TV. Changed the remote for easier use. Our boys put in on the wall. So far we are happy with it.
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible Connectivity
on May 21, 2026
Posted by: Care
[This review was collected as part of a promotion.] This is the worst TV I ever had. You cannot maneuver it very well. You're continuously pushing. Something you can't even feel because the buttons are so small. Very poor buy even though it was for the bedroom.
Response from Samsung USBy Samsung Advisor, May 21, 2026
Hi Care,
Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.
To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.
To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on May 21, 2026
Posted by: Djl000
[This review was collected as part of a promotion.] The resolution was great Remote was easy to use And the TV was easy to hang on the wall I love it
Written by a customer while visiting Samsung US