Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Crisp picture screen and great audio sound
on May 22, 2026
Posted by: Kwjb
from Watson, LA
[This review was collected as part of a promotion.] Sharp picture screen. The 43" Class Crystal television provides a clear, crisp picture like I have never seen. The screen provides crystal like clarity. I love the access to the Samsung channels which offer a variety of subjects and selections to view. The television was easy to set up. Great purchase!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung #1 In Tvs
on May 22, 2026
Posted by: ByMorning
from New York, New York
This Samsung TV is a nice purchase for the price from such a top-brand as Samsung. I also like how it connects with Samsung Smart Phones. The remote is cool too, not too much buttons. Most of all what I love about this TV is it's a Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Remote Control
on May 22, 2026
Posted by: Niecey
[This review was collected as part of a promotion.] The remote control is not user friendly. The volume button and mute button are too close together.
Written by a customer while visiting Samsung US
Customer Rating
1
Screen failed in less than 9 months, sitting undis
on May 22, 2026
Posted by: Bily
[This review was collected as part of a promotion.] Screen failed in less than one month. Using Roku was a bit less than perfect, trying to sell is kind of rude as well.
Response from Samsung USBy Samsung Advisor, May 25, 2026
Hi Bily,
We're sorry your TV is having issues. Please know we back this TV with a 1-year manufacturer's warranty and would be happy to assist you. Reach out by calling 1-800-SAMSUNG from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
We're sorry your TV is having issues. Please know we back this TV with a 1-year manufacturer's warranty and would be happy to assist you. Reach out by calling 1-800-SAMSUNG from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features & Crisp Picture
on May 22, 2026
Posted by: Jacie
[This review was collected as part of a promotion.] Easy to setup, crisp clear picture & great built in features.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung delivers with quality and simplicity!!!
on May 22, 2026
Posted by: Jackson T
from Sw. Virginia
[This review was collected as part of a promotion.] From out of the box to set up with a beautiful Crystal clear, resolution, In no time. Interface was easy to work with and allows for multiple set ups with Brightness contrast and video playback. Wish I had upgraded sooner.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it! This TV is great I don't see any proble
on May 22, 2026
Posted by: Patsfan67
from Bonneau,S.C.
[This review was collected as part of a promotion.] I have absolutely no issues with this television whatsoever the picture is beautiful the sound is even good I do not care for the remote control but that is just me the price on it was excellent and that's about it keep up the good work
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not sure what happened it went kaput on us.
on May 22, 2026
Posted by: Niecey
[This review was collected as part of a promotion.] I am not sure what is going on with it, but it was working fine then went dark on us. We can no longer see the picture but can hear the sound. Even the sound we do hear is breaking up. We called and they are supposed to come out soon but we still don't have a date yet. Lukily my other two samsung TVs are doing well and are way older! I am glad for that!
Response from Samsung USBy Samsung Advisor, May 22, 2026
Hi Niecey,
I'm sorry to hear you had issues with your unit only showing a blank screen and we appreciate your patience while awaiting repair service.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~Samsung Advisor
I'm sorry to hear you had issues with your unit only showing a blank screen and we appreciate your patience while awaiting repair service.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~Samsung Advisor
Written by a customer while visiting Samsung US