Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
1
Screen went out
on June 1, 2026
Posted by: Victor junior
from San Antonio,TX
[This review was collected as part of a promotion.] The screen went out within 3 ½ months so I through that TV away
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
1
Response from Samsung USBy Samsung Specialist, June 1, 2026
Hi,
We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Very good
on June 1, 2026
Posted by: Jay_
from Indiana
[This review was collected as part of a promotion.] Very good tv. It will do exactly what you would expect it to do and do it very well.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best
on June 1, 2026
Posted by: AndiLittle
from Houston texas
[This review was collected as part of a promotion.] I have watched a lot of TV in my days and let me tell you the clarity, the brightness, the refresh rate... everything on this TV is amazing! I'm a Samsung girly to begin with, I've only owned Samsung phones from the initiation of the flip phone my smartphone right now and Samsung has the best products
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features!
on June 1, 2026
Posted by: Lexiferland1
from Rock springs wyoming
[This review was collected as part of a promotion.] We have loved this tv, it has amazing resolution and vibrancy. The aesthetics of this tv are very appealing and organized. We are pleased with the brightness the TV offers, it makes our experience so great We have multiple samsung tvs in our home.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Size picture quality and price
on June 1, 2026
Posted by: Samsung Man
[This review was collected as part of a promotion.] Just got samsung dishwasher and ear buds 4pro next purchase will be s26 ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 1, 2026
Posted by: Lovablechuck
from Utah
[This review was collected as part of a promotion.] A great tv it is so clear everything about it is great
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy user interface
on June 1, 2026
Posted by: Rixoalva83
from El Paso, Texas
[This review was collected as part of a promotion.] at first glance this TV looks like any ordinary TV simple easy to use Plug and Play . but once you interact with the interface which is much simpler then the previous interfaces from other TVs for the qled the fhd series of TVs . as soon as you plug and turn on the TV you'll be greeted with an introduction like any other TV but this was more interactive more immersive the sound is unbelievable especially by connecting a soundbar Soundbar or external AV unit the picture is crystal clear the only thing I do hesitate on is the frame rate . the frame rate improve Samsung has at least to put in variable refresh rate, ALLM, and away to clear the image when it comes to screen tearing in my experience with various TVs that I had over the years there's always a problem with screen tearing and it's a little frustrating when it comes to TVs other than that the Aesthetics to it externally where is top notch. the brightness is impeccable there's no need for me to adjust brightness of the TV it just stays as is. wants to playing games again coming back with the variable refresh rate and ALLM, to have a more immersive impeccable experience comes to go to Mid budget TVs. the resolution when it comes to movies television sports games and video games I have no issues.
as to the color vibrancy and HDR can I complain again same thing with the brightness there's very little adjustments I need to make it just how it's just how I on a TV keep in mind that I have been using Sony TVs TCL and Vizio, an overall they are nothing compared to the lineage of Samsung TVs. it's affordability it's easier to the user who wants to go from a small TV to a gigantic TV for a more in theater experience.
any conclusion , regardless of the simplest flaws if I were to make a choice between other lineage of TVs such as Sony, LG, Vizio, TCL, others my first choice will definitely being Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on June 1, 2026
Posted by: Lovemytv
from Illinois
[This review was collected as part of a promotion.] I love this tv! It feels like your in the movie. The color and definition isnt like any TV that I have ever had. I was skeptical about such a large screen but I look forward to watching movies on it everyday. It is incredibly bright and everything is crystal clear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US