Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
2
2026 Samsung tv review
on June 5, 2026
Posted by: Eduardo
[This review was collected as part of a promotion.] The tv is very laggy. It is unacceptable for a 2026 tv. The quality is good. The operating system seems outdated.
Response from Samsung USBy Samsung Advisor, June 5, 2026
Hi Eduardo,
We appreciate your feedback regarding the performance of Smart Hub on your U8000F TV. If you're experiencing freezing, lag, or issues with apps not launching properly, the following steps may help:
1. Reset Smart Hub – This restores Smart Hub to factory settings and can resolve many performance issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub
(Note: This will sign you out of all apps and reset Smart Hub preferences.)
2. Check for Firmware Updates – An outdated software version can impact Smart Hub functionality: Home > left directional key > Settings > Support > Software Update > Update Now
3. Run Device Care – This tool helps optimize performance by clearing cached memory and closing background processes: Home > left directional key > Settings > Support > Device Care > Start Device Care
If Smart Hub continues to have issues after performing these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support is also available through the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback regarding the performance of Smart Hub on your U8000F TV. If you're experiencing freezing, lag, or issues with apps not launching properly, the following steps may help:
1. Reset Smart Hub – This restores Smart Hub to factory settings and can resolve many performance issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub
(Note: This will sign you out of all apps and reset Smart Hub preferences.)
2. Check for Firmware Updates – An outdated software version can impact Smart Hub functionality: Home > left directional key > Settings > Support > Software Update > Update Now
3. Run Device Care – This tool helps optimize performance by clearing cached memory and closing background processes: Home > left directional key > Settings > Support > Device Care > Start Device Care
If Smart Hub continues to have issues after performing these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support is also available through the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Picture brighter and clearer and like larger scree
on June 5, 2026
Posted by: sit a lot
[This review was collected as part of a promotion.] This TV is doing what we needed it to do.The remote and picture are better than what we had. Very happy.
Written by a customer while visiting Samsung US
Customer Rating
5
Gorgeous Picture!
on June 5, 2026
Posted by: Avid TV Watcher
[This review was collected as part of a promotion.] The picture on my t.v is beautiful. The colors are vivid.
Written by a customer while visiting Samsung US
Customer Rating
4
Nice overall features.
on June 5, 2026
Posted by: Kuippo0007
[This review was collected as part of a promotion.] Brightness darn near perfect, contrast I don't use it at all,
Interface matches with anything easy 👌, Refresh works like a charm, last but not least Resolution beautiful.
Interface matches with anything easy 👌, Refresh works like a charm, last but not least Resolution beautiful.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on June 5, 2026
Posted by: Glen
from Rockland,MA
[This review was collected as part of a promotion.] I really like my new TV, I don’t think I would change anything with how it operates.it was quickly connected to my home WiFi the resolution it very good! The aesthetic’s of the tv are clean. The birigtness of the TV is good, I have tried all the different brightness settings.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bright, clear, excellent color.
on June 5, 2026
Posted by: Jon W
[This review was collected as part of a promotion.] I am totally satisfied with the TV's operation
plus the picture's visibility and vivid colors.
plus the picture's visibility and vivid colors.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Font is too small on the guide.
on June 5, 2026
Posted by: Ellen
from North Carolina
[This review was collected as part of a promotion.] The font is too small on the guide. If it is correctable I do not know how to fix this. That is the only issue I have with this tv.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, June 5, 2026
Hi Ellen,
Thank you for reaching out. To enlarge the menu screen, go to going to Settings > All Settings > General & Privacy > Accessibility>Enlarge.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for reaching out. To enlarge the menu screen, go to going to Settings > All Settings > General & Privacy > Accessibility>Enlarge.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Reall Nice
on June 5, 2026
Posted by: Chill
[This review was collected as part of a promotion.] The overall picture of my Samsung Tv is really top notch as well as the sound.I wish I had gotten a bigger Samsung and I will whenever one of our older TVs goes out.
Written by a customer while visiting Samsung US