Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
1
DOES NOT SYNCHRONIZE - SOUND AND MOVEMENT
on June 5, 2026
Posted by: XXXX
from Montana
[This review was collected as part of a promotion.] After on for an hour or so the voice and mouth movement would not sync so you would have to turn off the tv reset and then it was ok for another hour or so. Spectrum signal was checked and it was ok and was even wired direct and still the same problem. Replace with TLC and have had no problems!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, June 8, 2026
Hi,
We appreciate your feedback. Please know it will be shared with out internal teams.
Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or LiveChat with a representative at the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your feedback. Please know it will be shared with out internal teams.
Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or LiveChat with a representative at the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
BedrmTV
on June 5, 2026
Posted by: Hotpants
from Pflugerville TX
[This review was collected as part of a promotion.] Great pic: good color resoluttion and brightness.Setup was very easy and connected to my wifi and apps readily. Neutral decor impact.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on June 5, 2026
Posted by: Fudge
from Goose Creek Valley, Virginia
[This review was collected as part of a promotion.] This was a gift and I love it, it is perfect for a 81 year old man. Easy to use and so many good features. I could not have picked a better TV for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!
on June 5, 2026
Posted by: Tracey
[This review was collected as part of a promotion.] I love it! It’s so easy to find everything I need. No confusing screens just a simple click here and there! Thank you! Great picture too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on June 5, 2026
Posted by: Tgar
from San Jose, Ca
[This review was collected as part of a promotion.] I purchased the TV for the garage where I was using a projector. The TV is much better viewing in the daytime as well as night.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Smart enough
on June 5, 2026
Posted by: trigger183
from Nashville
[This review was collected as part of a promotion.] I only have one issue with my Samsung TV. Apparently, there is no way to stop the TV from returning to the home screen after 10 minutes of idle time and then shutting off. Otherwise, the product is fantastic.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Inna My League
on June 5, 2026
Posted by: Anonymous
from 35040
[This review was collected as part of a promotion.] All the whistles and bells at a price point I can actually afford.
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV picture.
on June 5, 2026
Posted by: Pito
[This review was collected as part of a promotion.] The TV is great! The color, brightness, contrast, resolution are spot on!
The only trouble I have is the ports on the TV. There are none. I am unable to add a sound bar or additional speaker. No port for headphones. Also, before I get to watch any show, the Samsung TV channel comes on and it takes a minute or two to get past that to watch my regular shows. Very annoying! Finally, the instructions on other features of the TV are no where to be found.
The only trouble I have is the ports on the TV. There are none. I am unable to add a sound bar or additional speaker. No port for headphones. Also, before I get to watch any show, the Samsung TV channel comes on and it takes a minute or two to get past that to watch my regular shows. Very annoying! Finally, the instructions on other features of the TV are no where to be found.
Written by a customer while visiting Samsung US