Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
easy to use features
on June 5, 2026
Posted by: Mr KP
[This review was collected as part of a promotion.] my TV is excellent both with brightness and resolution
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 5, 2026
Posted by: Sbduce
from Cullman AL
[This review was collected as part of a promotion.] Fantastic TV beautiful vivid colors. lightweight for its size.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thank you.Samsung for not letting me down
on June 5, 2026
Posted by: Kaela5
from Wi
[This review was collected as part of a promotion.] I purchased in hopes of upgrading from my smaller t v to a smart t.V. I didn't realize that I was going to be receiving a TV that was cinema quality. Its like being in a movie theater. The sound quality is crisp, and so clear. The picture is brilliant, not to mention the settings and the things that allows you to do within the TV itself makes it completely your own. And I definitely give bonus points, because i'm able to link my phone to my t v and access my phone through my t v.vsuch as my pictures and use my phone as a remote and what not. Absolutely thrilled with my purchase and I can't say I would purchase a different TV if I bought another. I am in love. Thanks samsung for never letting me down!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New tv
on June 5, 2026
Posted by: Chatty Kathy
[This review was collected as part of a promotion.] I had a difficult time setting up my t v. overall I am pleased with my tv. However, I do not like the little woman that talks so much! There are I am sure programs that I have not been able to use. I find that I mainly watch NETFLEX AND PRIME. I will look into other channels I just enjoy watching those two stations. Overall I like my tv I just found it very difficult to set up. My son had to help me actually set it up. I just don’t “play around” with my options
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 5, 2026
Posted by: Bigboy
[This review was collected as part of a promotion.] it is a wonderful product has worked very well we are very pleased with it other than the speaker system is very quiet to have the volume up at high levels in order to hear in our living room sitting on an entertainment stand
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent 4K TV for the Price
on June 5, 2026
Posted by: dxchambers
[This review was collected as part of a promotion.] I recently purchased the Samsung 55" Crystal UHD U8000F 4K Smart TV and have been very pleased with it so far. The picture quality is sharp and clear, with vibrant colors that make movies, sports, and streaming content look great. Setup was quick and straightforward, and the Tizen smart platform is easy to navigate with access to all the major streaming apps.
For everyday viewing, the TV performs well and offers excellent value for the price. The slim design looks modern and fits nicely in my living room. Gaming performance is also solid for casual players, with low input lag and smooth gameplay.
The built-in speakers are decent, though adding a soundbar would improve the overall audio experience. While it doesn't have the brightness and premium features of higher-end models, it's an outstanding choice for anyone looking for an affordable 4K smart TV from a trusted brand.
Overall, I would recommend the Samsung U8000F to anyone seeking a reliable, budget-friendly television with excellent picture quality and smart features.
For everyday viewing, the TV performs well and offers excellent value for the price. The slim design looks modern and fits nicely in my living room. Gaming performance is also solid for casual players, with low input lag and smooth gameplay.
The built-in speakers are decent, though adding a soundbar would improve the overall audio experience. While it doesn't have the brightness and premium features of higher-end models, it's an outstanding choice for anyone looking for an affordable 4K smart TV from a trusted brand.
Overall, I would recommend the Samsung U8000F to anyone seeking a reliable, budget-friendly television with excellent picture quality and smart features.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Resolution same as 10 year old 65”
on June 5, 2026
Posted by: Shaner
[This review was collected as part of a promotion.] I bought a 50” for the bedroom and it has an amazing clear picture. Loved it, so went for the exact same brand and model for my 75”. It’s not even close to the same resolution. The 75” resolution is comparable to my 10 year old UHD 65”. If you’re buying for picture quality, skip this one in the 75”. It’s just an “ok” big tv.
Features
1
Performance
1
Design
4
Value
2
Response from Samsung USBy Samsung Advisor, June 5, 2026
Hi Shaner,
Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung
on June 5, 2026
Posted by: Mytv
from Lavergne TN
[This review was collected as part of a promotion.] I have issues with the TV and the wifi connection. It's only on this tv which is the main tv. It always goes in and out. I have updated and all but still does it. Love everything else about it thgh
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, June 8, 2026
Hi Mytv,
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US