Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
1
Do not like Samsung TV
on June 5, 2026
Posted by: Chulaks
[This review was collected as part of a promotion.] I hate my samsung TV and will never buy another. Husband talked me into it because he likes his.
Response from Samsung USBy Samsung Advisor, June 5, 2026
Hi Chulaks,
Thank you for your feedback. We're sorry to hear that you are not satisfied with your purchase.
If you have any questions or need help, call 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for your feedback. We're sorry to hear that you are not satisfied with your purchase.
If you have any questions or need help, call 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung remote
on June 5, 2026
Posted by: Unhappy Remote customer
[This review was collected as part of a promotion.] I like my Samsung t v, But I really do not like the Remote..this Remote sucks...!!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on June 5, 2026
Posted by: Beasley25
[This review was collected as part of a promotion.] Love the resolution and brightness. Aesthetic and interface works well for me. Vibrancy is great. ⭐️⭐️⭐️⭐️⭐️for me.
Written by a customer while visiting Samsung US
Customer Rating
5
Good guality
on June 5, 2026
Posted by: Beanthere
[This review was collected as part of a promotion.] I believe Samsung makes a very good tv for the price
Written by a customer while visiting Samsung US
Customer Rating
5
Clear picture and resolution
on June 5, 2026
Posted by: FromBlue2Colors
from Cupertino CA
[This review was collected as part of a promotion.] Good resolution, color, brightness. Clear and crisp picture.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on June 5, 2026
Posted by: Mattyboy
from Arizona
[This review was collected as part of a promotion.] Amazing TV, me and my girlfriend can’t believe th picture quality and brightness it doesn’t pixelate when showing high contrast colors or action packed scenes with a lot of frame refresh. Much better than others TVs we’ve had that faulted on quality and picture resolution when watching shows or movies with a lot of action, and color changes! Heavily recommend this product!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
First smart tv
on June 5, 2026
Posted by: Ennis Art
from Ennis, Montana
[This review was collected as part of a promotion.] We are having issues with pixelization on our NBC channel. I have gone thru all kinds of fixes from .direct tv our satellite provider, with Samsung tv support with no success. It is quite distracting.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, June 5, 2026
Hi Ennis Art,
Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
2
Complicated
on June 5, 2026
Posted by: Sunowa
from Florida
[This review was collected as part of a promotion.] Not happy with the TV actually. Always having issues, shutting off and such.
Response from Samsung USBy Samsung Advisor, June 5, 2026
Hi Sunowa,
It’s unfortunate to hear your U8000F TV is turning off by itself while you're streaming apps. Please try resetting your TV's Smart Hub, as this should resolve the power off issue.
Go to: Home > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub.
Should you need more help, we're here for you. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun) or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
It’s unfortunate to hear your U8000F TV is turning off by itself while you're streaming apps. Please try resetting your TV's Smart Hub, as this should resolve the power off issue.
Go to: Home > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub.
Should you need more help, we're here for you. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun) or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US