Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Crystal clear image
on June 5, 2026
Posted by: Charlesm
from Citrus heights California
[This review was collected as part of a promotion.] Super clear screen , light weight unit easy to wall mount or move around if needed , sound quality options are very good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just awesome
on June 5, 2026
Posted by: Flavio
[This review was collected as part of a promotion.] Would like to have more locals channels so I can dish cable company
Written by a customer while visiting Samsung US
Customer Rating
4
Buy the warranty
on June 5, 2026
Posted by: Metoo
[This review was collected as part of a promotion.] The Roku that’s built in does not always connect. Keeps telling me to unplug and restart.
Seems to be happening more often. We’ve had this tv about a year.
Seems to be happening more often. We’ve had this tv about a year.
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not Great
on June 5, 2026
Posted by: WeirdHarold
[This review was collected as part of a promotion.] This is a very typical mid-range TV from Samsung, the Picture quality is great as expected from a Samsung panel. However the sound quality and volume from the TV speakers is low and not great, also typical of most TV speakers. The Smart TV interface is okay, but hard to navigate and the system settings are now integrated into this interface and can be hard to find things till you figure out where they are. My only really serious gripe is that there is no Optical Audio on this TV and I couldn't hook it up to my existing sound bar system.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
not good
on June 5, 2026
Posted by: the roc
from tx
[This review was collected as part of a promotion.] so i m an alexa user .tv compatible to alexa.yup Right up to the time that I got my TV it even had the Alexa app try to use it no longer use so I can't tell my TV to change the channel volume up volume down on or off. That is a big thing for me so here I am stuck with this new TV that falls short of what it claimed it could do in the beginning of my new purchase so I'm very upset about that. I will never buy another Samsung and I will pass what happened along to anybody I can get to listen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
5
Response from Samsung USBy Samsung Advisor, June 5, 2026
Hi the roc,
To best support you, please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
To best support you, please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on June 5, 2026
Posted by: rwayer88
from Elkville Illinois
[This review was collected as part of a promotion.] We are very happy with our Samsung 65” TV. Great picture, great sound, lots of free channels. Can’t ask for anything better!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Remote I don’t like
on June 5, 2026
Posted by: Stan
[This review was collected as part of a promotion.] What I don’t like is. Ring able to have more than one working and the remote controls all at once. I need them separate.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, June 5, 2026
Hi Stan,
Thank you for your feedback. To best assist you, please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback. To best assist you, please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Horrible interface
on June 5, 2026
Posted by: Kdcool
[This review was collected as part of a promotion.] Over all the TV is ok…only downside is interface and internal storage.
Response from Samsung USBy Samsung Advisor, June 5, 2026
Hi Kdcool,
Thank you for your feedback on the U8000F TV. Please know your opinion is important to us and will be shared with our internal teams. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for your feedback on the U8000F TV. Please know your opinion is important to us and will be shared with our internal teams. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US