Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great TV
on June 5, 2026
Posted by: 3Ddesigner
[This review was collected as part of a promotion.] I use this tv as a computer monitor for 3D modeling purposes. It works great and has no lag while moving my cursor around.
Written by a customer while visiting Samsung US
Customer Rating
5
So glad i bought this Smart TV.
on June 5, 2026
Posted by: Mike
from Centerville, GA
[This review was collected as part of a promotion.] So glad i bought this Smart TV. It has all the features i love. I can also easily add more apps to allow me to access many sites and select numerous free movies, documentaries, and educational programs.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung TV 4D
on June 5, 2026
Posted by: Old man
from Akron Ohio
[This review was collected as part of a promotion.] The TV is great. I live the picture quality and how good the sound is. Plus the TV also will him up to my hearing aids so I don't bother other people in the house. The colors are vibrant and I can have it to where the picture will dim according to the light in the room. The refresh rate is quality as well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good not great
on June 5, 2026
Posted by: nickbct
from Connecticut
[This review was collected as part of a promotion.] The television is fine. Always like Samsung's interface, but weird things. HBO Max is not in the app store. You can search and find, but not on the home screen. Also, occasionally have to turn off/on the sound bar so things re-sync together. I keep expecting a software update to fix this, but has not happened.
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy Samsung Advisor, June 8, 2026
Hi nickbct,
Thank you for sharing your experience. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:
Searching for & Installing Apps
1. From the Home screen, press up on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for sharing your experience. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:
Searching for & Installing Apps
1. From the Home screen, press up on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Ok
on June 5, 2026
Posted by: Jrhr
[This review was collected as part of a promotion.] I have had better. Not as clear as I expected and some channels are hard to find
Response from Samsung USBy Samsung Advisor, June 8, 2026
Hi Jrhr,
Thank you for your feedback on the U8000F TV.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for your feedback on the U8000F TV.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on June 5, 2026
Posted by: Reds
[This review was collected as part of a promotion.] Good product to buy. And features that are easy to use
Written by a customer while visiting Samsung US
Customer Rating
5
Excellen TV
on June 5, 2026
Posted by: Anonymous
from San Diego,CA 92105
[This review was collected as part of a promotion.] Picture excellent and Samsung TV Plug a lot of channel to watch i and my wife like it .I was bougth 2 Samsung TV
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use! Good TV
on June 5, 2026
Posted by: GoodJuJu76
from Kansas City, MO
[This review was collected as part of a promotion.] We always buy Samsung receiving because they seem to last the longest for us. Very straightforward setting up. Good options with the Samsung TV channels.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US