Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4
Great picture, lousy sound, unpredictable start up
on June 5, 2026
Posted by: Lonzo
from Indiana
[This review was collected as part of a promotion.] It'll do, but has some annoying quirks.sound bounce
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Product
on June 5, 2026
Posted by: Spoke 42
[This review was collected as part of a promotion.] Picture and sound are outstanding. Navigation between apps is a little too complicated. Overall I am quite happy with the TV and barring future problems would definitely buy another Samsung.
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on June 5, 2026
Posted by: LRW53
[This review was collected as part of a promotion.] We replaced our 10 year old LG 60" smart TV with Samsung's 58" Class Crystal UHD U8000F 4K Smart TV. We were looking for a 60" TV that was compatible with our entertainment center, but apparently nobody is manufacturing 60" TVs any more, which is very strange. Anyway, major pitfalls with this Samsung TV include that it does not have an optical output connection, this was a problem because I wanted to connect a bluetooth transmitter to the TV, so I could listen to my Sony headphones and Samsung soundbar at the same time. Unfortunately, the transmitter could not be connected without an optical output. Funny, that Samsung hasn't figured out how to make a TV that can connect to a soundbar and bluetooth headphones simultaneously. Huge bummer for us! Otherwise, the TV picture quality is acceptable, but the sound quality mediocre because we have to listen to the TV speaker when I am donning my bluetooth headphones. Goes without saying, we are not real happy with this purchase, but we're stuck now.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
4
Response from Samsung USBy Samsung Advisor, June 8, 2026
Hi LRW53,
Thank you for reaching out. Please know the U8000F TV features Multi-output Audio, which lets you hear audio through both the TV speakers and Bluetooth headphones at the same time. You can also adjust each audio output independently - for instance, keeping the TV volume lower while boosting volume on your headphones.
To enable: Home > left directional key > Settings > All Settings > General & Privacy > Accessibility > Multi-output Audio.
If you need additional help, feel free to reach Samsung Customer Support at 1-800-SAMSUNG. You can also LiveChat with an agent or explore more resources under the Support link on our website.
~Samsung Advisor
Thank you for reaching out. Please know the U8000F TV features Multi-output Audio, which lets you hear audio through both the TV speakers and Bluetooth headphones at the same time. You can also adjust each audio output independently - for instance, keeping the TV volume lower while boosting volume on your headphones.
To enable: Home > left directional key > Settings > All Settings > General & Privacy > Accessibility > Multi-output Audio.
If you need additional help, feel free to reach Samsung Customer Support at 1-800-SAMSUNG. You can also LiveChat with an agent or explore more resources under the Support link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Rules
on June 5, 2026
Posted by: Barry
from 8173 W Gelding Dr
[This review was collected as part of a promotion.] Love the Samsung products. TV is bright and fast. Samsung 24 ultra is great too.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and resolution!
on June 5, 2026
Posted by: TaorminaClan
from Bay Shore, NY
[This review was collected as part of a promotion.] We are always getting comments from guests on how nice the resolution and picture quality are. We have owned ours for about 3 months now and are very happy with it. The sound is great, connection to WiFi is easy, and operation is smooth. We are very happy with our selection and would highly recommend it for anyone shopping for a new tv!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV if you ignore the Hub and use Apple TV
on June 5, 2026
Posted by: Bob in Chandler
[This review was collected as part of a promotion.] Product is bright, colors are crisp, and contrast is good. TV also turns on/off quickly.
Downside is the Hub. That is awful, as is the case with other Samsung TVs. Samsung needs a capable designer for the interface which is WAY too busy. Fortunately, I use an Apple TV to avoid that mess.
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not great with cable company
on June 5, 2026
Posted by: Hammer 432
from Fate, TX
[This review was collected as part of a promotion.] The Smart TV interface with Spectrum with wonky at best. It requires too many clicks to get where you want to go.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
5
Response from Samsung USBy Samsung Advisor, June 8, 2026
Hi Hammer 432,
Thank you for your feedback. Please know your opinion is important to us and will be shared with our internal teams.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for your feedback. Please know your opinion is important to us and will be shared with our internal teams.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv
on June 5, 2026
Posted by: Mike
[This review was collected as part of a promotion.] Doesn't have a screen saver l8ke some others. No aquarium. Awe. Otherwise AWESOME.
Written by a customer while visiting Samsung US