Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Very clear
on June 5, 2026
Posted by: Elhijodedios
from 2735 Webster Ave, 6
[This review was collected as part of a promotion.] When I buoyed my TV I mind that that I am qualities we beat very poor but when I turn on the TV I feel very happy thank you handsome for your product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
HD
on June 5, 2026
Posted by: Birddog
from Port Charlotte Fl.
[This review was collected as part of a promotion.] Crystal HD is only good when I cast from my phone .I don't have cable or satellite .so I'm on a HD anntina .so not so good .but over all I like .very much
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 5, 2026
Posted by: Matt
[This review was collected as part of a promotion.] Love it works great with my Samsung blue ray two thumbs up. It would be more if I had more thumbs
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I do NOT understand setting up an on line account
on June 5, 2026
Posted by: Gary
[This review was collected as part of a promotion.] I have several Samsung TV'S and appliances. I do NOT understabd the need to set up an on line account to access my television.
Written by a customer while visiting Samsung US
Customer Rating
5
Good Choice
on June 5, 2026
Posted by: BUSA
from Pittsburgh, Pennsylvania
[This review was collected as part of a promotion.] Excellent bedroom TV for the money. Picture adjusts as desired, easily, with classic Samsung settings. "Samsung TV" service just keeps getting better. I do not prefer the miniature remote but, like our other Samsung products, I would be this product over again without hesitation.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
great picture
on June 5, 2026
Posted by: luv to shop
from Oak ridge , Tn.
[This review was collected as part of a promotion.] I love my samsung tv. the color and contrast are great . the only thing that bothers me.. and I mean REALLY bothers me is every time i turn it off , it comes right back on. I mean 2 or 3 times! I have to sit up at night waiting to make sure my tv is off before i can go to bed . No more shutting tv off and leaving . it really is a hassel and I hate it. The tv is perfect except for that one thing.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, June 8, 2026
Hi luv to shop,
Thanks for sharing your experience. If your TV is powering on by itself, there are a few settings and external triggers to review:
1. Power On with Mobile – Your TV may be connected to the SmartThings app or other networked devices. To stop wake signals, turn this feature off: Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile = Off
2. Check for Active Timers – Go to Settings > All Settings > General & Privacy > System Manager > Time > Timer Settings, then disable any On Timers or Sleep Timers
3. Anynet+ (HDMI-CEC) – If your TV is connected to external HDMI devices, one of them may be triggering power-on behavior. To disable this feature: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
4. Software Update – Make sure your TV is up to date: Settings > Support > Software Update > Update Now
If you’ve ruled out all the above and your TV still powers on unexpectedly, try unplugging it for 30 seconds. Should the issue continue, please call Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Thanks for sharing your experience. If your TV is powering on by itself, there are a few settings and external triggers to review:
1. Power On with Mobile – Your TV may be connected to the SmartThings app or other networked devices. To stop wake signals, turn this feature off: Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile = Off
2. Check for Active Timers – Go to Settings > All Settings > General & Privacy > System Manager > Time > Timer Settings, then disable any On Timers or Sleep Timers
3. Anynet+ (HDMI-CEC) – If your TV is connected to external HDMI devices, one of them may be triggering power-on behavior. To disable this feature: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
4. Software Update – Make sure your TV is up to date: Settings > Support > Software Update > Update Now
If you’ve ruled out all the above and your TV still powers on unexpectedly, try unplugging it for 30 seconds. Should the issue continue, please call Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 5, 2026
Posted by: Jann
from Chattanooga, Tennessee
[This review was collected as part of a promotion.] We have owned our Samsung TV for approximately 10 years or more and I’ve never had an issue with it. We recently purchased another Samsung for our bedroom ……..great product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
home screen disappointment
on June 5, 2026
Posted by: john g
from Corydon, IN
[This review was collected as part of a promotion.] I don't like the default home screen, why can't we just come on to the last channel watched, instead you have to shuffle thru the apps and menu to watch local channels other than that it's great
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US