Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5 out of 5
4.5
(2,898 Reviews)
Open Ratings Snapshot
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product. 
(
1,324 out of 1,475
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5 out of 5
5
Easy to navigate between apps and TV
on June 6, 2026
Posted by: Rafael
from Portland or
[This review was collected as part of a promotion.] I upgraded from LG to this Samsung crystal UHD and right away noted the difference!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Side view image looks awful. Front is fine.
on June 5, 2026
Posted by: BigTime Peri
from Monterey, CA
[This review was collected as part of a promotion.] If you step off to a side angle, it looks awful. From the front it's fine. My old LG tv didn't have this issue. I didn't realize this was something I needed to be aware of. Overall I like the smart features and it looks great if you are viewing straight on... just don't get up and try to look at the tv from someplace else in the room other than directly in front of it.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall great TV
on June 5, 2026
Posted by: Rosey143
from Tallahassee Florida
[This review was collected as part of a promotion.] It’s a great tv but not very easy to add apps to the Home Screen. The picture quality it’s great the sound is wonderful. It’s very easy to navigate to find what you want to watch.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nothing but the best
on June 5, 2026
Posted by: Jack
[This review was collected as part of a promotion.] I own 6 Samsung flat screen tv in my home ! I’ll won’t allow any other tv in my home .
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great value and price
on June 5, 2026
Posted by: Lannies 75
from Lee County, Virginia
[This review was collected as part of a promotion.] Great product for the price. Replaced a Samsung concave screen we had used for several years, and wanted to go with a bigger screen. We weren't disappointed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
F6000 TV is great with only one flaw
on June 5, 2026
Posted by: BMWguy
[This review was collected as part of a promotion.] I love Samsung products and currently have an 85 inch smart TV that has performed flawlessly! We needed a new TV for our Bedroom after the Visio died and we replaced it with the 40 inch Samsung F6000. We like the User interface and we were immediately familiar and comfortable with it. My only complaint is with the included Remote control. It is overly busy and complex and i was constantly having to look at the buttons rather than intuitively knowing where they were. I remedied this with an aftermarket remote that matches our 85 inch TV's, and problem solved! I highly recommend upgrading the remote on the F6000 as soon as possible as this is the only flaw in an otherwise fantastic TV.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not liking tv
on June 5, 2026
Posted by: LVStry
[This review was collected as part of a promotion.] I’m not liking my new tv. The guide doesn’t display the current programs, I’ve reset it multiple times! Not happy at all, it’s not easy to see what on!!
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy Samsung Advisor, June 8, 2026
Hi LVStry,

Thank you for reaching out. Please ensure your TV is running the latest Firmware. Go to Settings> Support> Software Update.

If you continue to have issues, please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Large TV For Living Room
on June 5, 2026
Posted by: Puertabella
from Cos Cob, CT
[This review was collected as part of a promotion.] The Tv is great in my new living room. It sits on a table but can be.hung on the wall too. The remote was a bit tricky with the push up button for volume control. Just love this one.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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