Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Amazing tv
on June 8, 2026
Posted by: Yachemon
from Connecticut
[This review was collected as part of a promotion.] Love the TV's quality it also operates easy my family loves it! :D
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Closed captioning is too small
on June 8, 2026
Posted by: Laura
from Ft Wayne, IN
[This review was collected as part of a promotion.] Color fine, I shouldn’t need too reboot. Captioning way too small on Smart TV plus shows.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Samsung Advisor, June 8, 2026
Hi Laura,
You can turn your U8000F TV’s Closed Captions on/off and change the settings such as separating it from the broadcast screen, font color, background color, size, position, language, etc. by going to: Settings > All Settings > General & Privacy > Accessibility > Caption Settings.
If we can help with anything else, please call us at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
You can turn your U8000F TV’s Closed Captions on/off and change the settings such as separating it from the broadcast screen, font color, background color, size, position, language, etc. by going to: Settings > All Settings > General & Privacy > Accessibility > Caption Settings.
If we can help with anything else, please call us at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value and resolution
on June 7, 2026
Posted by: SKN1
from Pittsburgh, PA
[This review was collected as part of a promotion.] I have the TV in my living room so it doesn't overpower the room. The resolution is really good and it's much easier to see than the 32" which I had before. It is a value for the money.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
hate the remote,
on June 7, 2026
Posted by: Jerry
[This review was collected as part of a promotion.] Love the tv, bought the same tv 5 years ago, it croaked a month after the 5 year warrenty expired. Thought I'd give samsung another chance, if this one dies after the warrenty expires, I will never buy another samsung tv ever. The icing on the cake, the new remote is the opposite of user friendly.
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 7, 2026
Posted by: JohaaR
from Temple GA
[This review was collected as part of a promotion.] Brightness is just the right amount. TV gives out a rich color making it feel like you're part of the show. It has great contrast settings! Refresh feature is great and all in all resolution is top tier!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV. Just one question.
on June 7, 2026
Posted by: Judi
from PA
[This review was collected as part of a promotion.] The color picture sound are great. However when I’m watching a show and put on hold then turn off tv it doesn’t go back to the hold. Have to start over. ??
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Great Purchase!
on June 7, 2026
Posted by: Aneed2feed
[This review was collected as part of a promotion.] I love my new 55" Samsung Tv. The color is excellent, and the remote is easy to use. I'm very pleased with the performance of this Tv.
Written by a customer while visiting Samsung US
Customer Rating
5
My continued satisfaction.
on June 7, 2026
Posted by: Ertwyn
[This review was collected as part of a promotion.] I am very pleased with the stunning sharpness that I get from this product. This is my 6th Samsung TV.
Written by a customer while visiting Samsung US