Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Best tv I've ever purchased
on June 10, 2026
Posted by: Manny89
[This review was collected as part of a promotion.] the Samsung 85 Crystal UHD was the best TV I've ever purchased it's got so many neat cool features I can even connect my ring camera If If I the I use Samsung Galaxy Ul tra 5 to control it I've always loved Samsung products and I don't think I can never switch can you using Samsung I purchase a Samsung product they are by far really great quality reason able priced also
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 55 inch TV
on June 10, 2026
Posted by: GramGram70
from Medina Oh
[This review was collected as part of a promotion.] I love the the television. The television has great sound and vibrant colors. The only drawback is I have to wait for the screen display to go full size once the television is turned on.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice TV for the price
on June 10, 2026
Posted by: Fireball
from 7473 Capstone Dr
[This review was collected as part of a promotion.] I think the TV is awesome it has a great picture the only criticism I have for it is that turn it on it responds slowly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
MyTV
on June 10, 2026
Posted by: Dandy Don
[This review was collected as part of a promotion.] Great TV. Wall to wall picture. Bright, crystal clear picture. Easy menu selections. Definitely a winner. Samsung fan forever.
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use features
on June 10, 2026
Posted by: Greg
from 429 edgar st Wolf Point
[This review was collected as part of a promotion.] it's a great TVand easy to use i love the features and how easily it syncs with my sou d barkeep it up
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the clarity of the pictures on screen
on June 10, 2026
Posted by: Lott
from Philadelphia PA
[This review was collected as part of a promotion.] I really enjoy the clarity of the picture,the bright colorful screen how the resolution makes it look like I'm watching it in my actual room!!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Connectivity
on June 9, 2026
Posted by: KenS
[This review was collected as part of a promotion.] Can not connect to normal l cable channels in my area for which I pay large monthly bill. Spoke with your help line and we still can't receive the cable stations such as CNN, MSNOW, TMC, ABC, CBS, FOX, etc. which we receive on our other TVs in other rooms of our home. We receive many Samsung channels. We have tried to connect for several months with no resolution. We are very unhappy with this television.
Response from Samsung USBy Samsung Advisor, June 10, 2026
Hi KenS,
Thank you for your review. If your U8000F TV isn’t receiving all available channels, first check that your coaxial cable is securely connected. Then, try running Auto Program by going to: Home > left directional key > Settings > All Settings > General & Privacy > Broadcasting > Auto Program
If the issue persists, a factory reset may help: Home > left directional key > Settings > All Settings > General & Privacy > Factory Data Reset
Please also note:
• Broadcasting settings are only accessible when your source is set to TV.
• These settings are not available when watching TV via a cable or satellite box.
If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents and additional resources are also available through the ‘Support’ link on our Samsung website.
~Samsung Advisor
Thank you for your review. If your U8000F TV isn’t receiving all available channels, first check that your coaxial cable is securely connected. Then, try running Auto Program by going to: Home > left directional key > Settings > All Settings > General & Privacy > Broadcasting > Auto Program
If the issue persists, a factory reset may help: Home > left directional key > Settings > All Settings > General & Privacy > Factory Data Reset
Please also note:
• Broadcasting settings are only accessible when your source is set to TV.
• These settings are not available when watching TV via a cable or satellite box.
If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents and additional resources are also available through the ‘Support’ link on our Samsung website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
2
Tv review
on June 9, 2026
Posted by: Steve
[This review was collected as part of a promotion.] Operation is extremely slow, seems like processor is overloaded when change any imput
Setup was extremely difficult, unlike any other Samsung TV I own
Otherwise nice picture
Setup was extremely difficult, unlike any other Samsung TV I own
Otherwise nice picture
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, June 10, 2026
Hi Steve,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US