Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great picture
on June 17, 2026
Posted by: Renee
from San Antonio, tx
[This review was collected as part of a promotion.] Clear picture, crisp color and adequate brightness
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV for what u pay
on June 17, 2026
Posted by: Smo0226
from Zephyrhills, FL
[This review was collected as part of a promotion.] Overall this is a great TV for the price the picture on it is really good for what your paying. I love this TV we got another one for the bedroom.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good feature
on June 16, 2026
Posted by: Stevon
[This review was collected as part of a promotion.] It's the best tv I'm using it you can download game
Written by a customer while visiting Samsung US
Customer Rating
4
Neat
on June 15, 2026
Posted by: Pedro
[This review was collected as part of a promotion.] Decent experience, wish it had Jellyfin Native, but still good
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv crystal clear
on June 15, 2026
Posted by: Dan37
[This review was collected as part of a promotion.] Awesome tv crystal clear picture easy to use with amazing features like samsung tv plus and games user interface is is super easy very bright tv all in all I love it. I am a samsung guy all the way around I love samsung products I love the aesthetics of it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super nice picture!!
on June 15, 2026
Posted by: Lakerat69
from Austin, TX
[This review was collected as part of a promotion.] Been very impressed with the resolution and picture quality of this TV. Very clear, sharp, excellent color of picture. Bought on sale and have enjoyed it since. Contrast is at the top of the list with brightness easy to set. Watch Stanley cup on it and the refresh rate kept up with the action with no lag.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung is king
on June 15, 2026
Posted by: Jbird
from Lugoff,SC
[This review was collected as part of a promotion.] I love this tv, picture is crisp and clear. Plus it was affordable, I've never had an issue with any of my samsung products. From my phone, tv, washer and dryer.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No voice control remote
on June 14, 2026
Posted by: Roxi
from Park Falls, WI
[This review was collected as part of a promotion.] Picture is fine. Can't belive there's no voice control remote. Wouldn't buy again.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, June 15, 2026
Hi Roxi,
Thank you for sharing your review. Your TV Works With Alexa, meaning you’ll need to connect a standalone Alexa device such as an Echo speaker, to control compatible smart home devices and some experiences on your TV. Here are the steps:
1. Download both the Amazon Alexa and Samsung SmartThings apps, if you don't already have them. Both are available for iOS or Android devices.
2. Make sure your Alexa device and TV are both connected to the same Wi-Fi network.
3. Your TV must be enabled within the SmartThings app. If not, make sure you are signed in with your Samsung account on the TV: Settings > All Settings > Samsung Account
4. Log in to the SmartThings app with the same Samsung account. Tap Devices, and if your TV isn’t already shown, tap + to add it to the app.
5. In the Alexa app, enable the SmartThings skill and sign into your Samsung account. This will automatically connect your Samsung TV to Alexa and let you use voice commands to control your television.
If you need more help, we’re here. Give us a call at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent through the Support link on our website.
~ Samsung Advisor
Thank you for sharing your review. Your TV Works With Alexa, meaning you’ll need to connect a standalone Alexa device such as an Echo speaker, to control compatible smart home devices and some experiences on your TV. Here are the steps:
1. Download both the Amazon Alexa and Samsung SmartThings apps, if you don't already have them. Both are available for iOS or Android devices.
2. Make sure your Alexa device and TV are both connected to the same Wi-Fi network.
3. Your TV must be enabled within the SmartThings app. If not, make sure you are signed in with your Samsung account on the TV: Settings > All Settings > Samsung Account
4. Log in to the SmartThings app with the same Samsung account. Tap Devices, and if your TV isn’t already shown, tap + to add it to the app.
5. In the Alexa app, enable the SmartThings skill and sign into your Samsung account. This will automatically connect your Samsung TV to Alexa and let you use voice commands to control your television.
If you need more help, we’re here. Give us a call at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US