Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5 out of 5
4.5
(2,898 Reviews)
Open Ratings Snapshot
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product. 
(
1,324 out of 1,475
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5 out of 5
5
Tv
on June 20, 2026
Posted by: Kelses
[This review was collected as part of a promotion.] The picture is bright it’s just that sometimes on certain channels I have to increase volume, I don’t know if it’s the tv or the channel I am on but overall I love my Samsung TV and the Samsung channel also.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall I like it and will do for now.
on June 20, 2026
Posted by: Raul
from Defiance, Ohio
[This review was collected as part of a promotion.] My Samsung TV works just fine. It's a little bit slow sometimes but better than the one I had before.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Too many features/ Too Complicated
on June 20, 2026
Posted by: Lydo
[This review was collected as part of a promotion.] It has way too many features and is too complicated to use. We don't like it at all. However, it's weaning us off watching television which is a good thing.
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi Lydo,

We appreciate your feedback. Please know it will be shared with our internal teams.

If you have any questions or need help, call 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info

~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great t v quality purchase
on June 20, 2026
Posted by: King D1
from Delaware
[This review was collected as part of a promotion.] I think it's a fairy quality TV can be difficult to navigate through. I enjoy it I appreciate it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Value and Quality!
on June 20, 2026
Posted by: Anonymous
from Savannah
[This review was collected as part of a promotion.] I use these TVs for all of my Airbnb‘s! I find them to be affordable of good quality and excellent picture sounds and preloaded apps and channels. They single-handedly wiped out a cable expense for me so I love them.💝
All the respect in the world,
Queen Elizabeth the third
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on June 19, 2026
Posted by: Mimi
[This review was collected as part of a promotion.] Never an issue this product is awesome doesn't dissappear
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Aswom picture
on June 19, 2026
Posted by: Ac100
from California
[This review was collected as part of a promotion.] Tv is great I love it overall great picture around prefer to my connection to a soundbar better I couldn't connect my sound bar but that's prefer to my connection to a soundbar better I couldn't connect my soundbar but that's about it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love my tv
on June 18, 2026
Posted by: Chemmi
[This review was collected as part of a promotion.] The screen resolution, and brightness are hard to beat. The contrast is great and easily adjustable to preference
Color is great and refresh frame rate is amazing for games. I love this TV. One of the best I've seen and top pick in its price ranges
Written by a customer while visiting Samsung US
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