Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Beautiful Picture
on June 20, 2026
Posted by: Elmocooks
from Round Lake Illinois
[This review was collected as part of a promotion.] So far the quality is wonderful, although it does
Use a lot bandwidth you need to better faster internet.
I would the recommend This Tv.
Use a lot bandwidth you need to better faster internet.
I would the recommend This Tv.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING RESOLUTION
on June 20, 2026
Posted by: A314
from Miami
[This review was collected as part of a promotion.] Super great color, speakers on tv are very good didnt even have to buy a sound bar. Resolution is great and very aesthetic
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 20, 2026
Posted by: Raquel
from Lanai City, Hawaii
[This review was collected as part of a promotion.] Very nice tv. Everything is great! I ordered a 65 inch and it came it. Usually it won’t deliver if it’s bigger that 55 inch. I really love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung tv reviews
on June 20, 2026
Posted by: Reed
from Mifflin, Pennsylvania
[This review was collected as part of a promotion.] The tv is sometimes slow, or takes multiples clicks to get the tv to open an application. Brightness and contrast are both good and clear.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi Reed,
If your U8000F TV is freezing, lagging, or apps are slow:
1. Update firmware – Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care to boost performance – Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – Hold the Power button on your remote for 5+ seconds until the TV restarts.
If issues continue, contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available under the ‘Support’ link on our website.
~ Samsung Advisor
If your U8000F TV is freezing, lagging, or apps are slow:
1. Update firmware – Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care to boost performance – Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – Hold the Power button on your remote for 5+ seconds until the TV restarts.
If issues continue, contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available under the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Nice
on June 20, 2026
Posted by: OHANA
from Warren, MI
[This review was collected as part of a promotion.] Nice picture, good clarity, very up to date well worth the money
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely easy assembly
on June 20, 2026
Posted by: Heidi
from Lake Okeechobee, Florida
[This review was collected as part of a promotion.] This TV is excellent. The picture is so sharp. When I’m watching football, it makes me feel like I’m on the field itself. I am a technology, moron and actually set the whole thing up by myself. Very simple.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Smart TV
on June 20, 2026
Posted by: SavyShopaholic
[This review was collected as part of a promotion.] Wow! I'm enjoying my Samsung 50" Smart TV each and everyday. I initially thought 50" would be to large, but really isn't. The 4K clarity is much better than 1080p. The screen is much bright and vibrant and the contrast is great. Sometimes the remote can be a little slow to respond. I do like the slim design of the remote.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not working
on June 20, 2026
Posted by: CLT67
[This review was collected as part of a promotion.] Lately, I haven't been able to watch it. I'll select a show to watch, it will start working on starting the show with the little circle spinning, then kicks me off and it returns to the previous channel I was watching in like netflix, etc. I haven't been able to watch Samsung tv in about 2 weeks
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi CLT67,
If your U8000F TV freezes or becomes unresponsive:
1. Cold boot – Hold the Power button on your remote for 5+ seconds until the TV restarts.
2. Update firmware – Home > left directional key > Settings > Support > Software Update > Update Now
3. Run Device Care – Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available under the ‘Support’ link on our website.
~ Samsung Advisor
If your U8000F TV freezes or becomes unresponsive:
1. Cold boot – Hold the Power button on your remote for 5+ seconds until the TV restarts.
2. Update firmware – Home > left directional key > Settings > Support > Software Update > Update Now
3. Run Device Care – Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available under the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US