Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
samsung tv
on June 20, 2026
Posted by: dont have one
[This review was collected as part of a promotion.] great love them both one in the living room one in the bed room great choice in tvs
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible navigation and home screen set up.
on June 20, 2026
Posted by: gizmo
[This review was collected as part of a promotion.] Not user friendly. Terrible navigation all around. Loading new apps is cumbersome if not impossible. Home screen is abominable. Remote does not have the "talk" option.
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi gizmo,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or through LiveChat on our website under ‘Support.’
~Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or through LiveChat on our website under ‘Support.’
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Came with extras I wasn’t expecting
on June 20, 2026
Posted by: LuvMyTV
[This review was collected as part of a promotion.] I liked my first Samsung TV so much, I just bought another one. And when Prime Day hits, I’ll probably get one more.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV !!
on June 20, 2026
Posted by: Juan25
from Hollister, CA
[This review was collected as part of a promotion.] Every time I get a new Samsung Tv the resolution gets better there are more features on the new models that help you navigate your tv settings more easy the colors are more vibrant and the tv aesthetics make the screen look more real specially when you get a HD signal the colors look more bright you get a really nice tv and you don’t have to brake the bank to get it I would definetly recommend this tv the only think I don’t like is the remote I prefer old school controls with numbers other than that Samsung TVs are the Best !!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Images too blurry
on June 20, 2026
Posted by: La var
[This review was collected as part of a promotion.] Channels with antenna look very blurry and it delays channel changing
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi La var,
Thank you for sharing your experience. Please ensure you are running the latest Firmware by going to Settings> Support> Software Update.
You may always want to ensure that the HDMI or AUX cable is securely plugged into your TV.
Finally, if connected via HDMI, please run an HDMI Test: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > HDMI Test.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for sharing your experience. Please ensure you are running the latest Firmware by going to Settings> Support> Software Update.
You may always want to ensure that the HDMI or AUX cable is securely plugged into your TV.
Finally, if connected via HDMI, please run an HDMI Test: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > HDMI Test.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is incredible with its capabilities!
on June 20, 2026
Posted by: Mr Entertainment
[This review was collected as part of a promotion.] I have always enjoyed using Samsung products from my old boo-boo back in the day up to now with my cellphone and my second Samsung 65 inch TV (a step up from my older 50") I am still in awe of what it's capable of even after two months. I keep finding new features that surprises me like a new gift every time I come across something new about my 65 Crystal TV. This TV just reassures me that the only brand I am sticking with is a Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Different varieties
on June 20, 2026
Posted by: Neilus
from Tampa, fl
[This review was collected as part of a promotion.] So far really like the Samsung tv. Different options I have more channels awesome tv to watch after longs days at work
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Tv
on June 20, 2026
Posted by: Drew
[This review was collected as part of a promotion.] fantastic TV very much appreciated a good games on it responsive colors amazing the color is amazing surround sound is also and I got a sound bar after i purchased the tv. I would definitely buy Samsung products again thank you
Written by a customer while visiting Samsung US