Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Excellent television!
on June 20, 2026
Posted by: SSProkofiev
[This review was collected as part of a promotion.] I have found the operation and features of my Samsung 50" U8000FB television. It is intelligently designed, has a clear picture, accurate colors and fine sound quality. The Roku offerings are considerable.This TV is certainly worth the purchase price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
That it works perfectly with the smartthins app
on June 20, 2026
Posted by: Yoyi
[This review was collected as part of a promotion.] It would be nice if the steps to get to any app it won’t be that long. Hoy many steps.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Set up more complicated
on June 20, 2026
Posted by: 75yold
[This review was collected as part of a promotion.] Had trouble setting up all the streaming platforms.
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi 75yold,
Thank you for sharing your experience. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:
Searching for & Installing Apps
1. From the Home screen, press up on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for sharing your experience. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:
Searching for & Installing Apps
1. From the Home screen, press up on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung!
on June 20, 2026
Posted by: citylimo
from Enid, OK
[This review was collected as part of a promotion.] Tv is awesome! Beautiful picture and resolution. I've thoroughly enjoyed it since my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on June 20, 2026
Posted by: Tonymontona
from Houston TX
[This review was collected as part of a promotion.] Great TV for my room. I Love the free apps that let me listen to music and watch free shows. Image quality is perfect as well as the design of the TV and the remote, picture is Cristal clear and bright and connect to my phone and wifi easily. Excellent resolution and as with all my Samsung devices security is top of the line.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on June 20, 2026
Posted by: Quique
[This review was collected as part of a promotion.] Excellent software. Very user-friendly and very easy to connect to other devices. Picture resolution quality is superb!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great to be bad remote
on June 20, 2026
Posted by: DC2026
from Carmichael, CA
[This review was collected as part of a promotion.] TV is great. But the remote is horrible. Hard to understand, no numbers on it, almost useless.
I would recommend this to a friend!
Features
2
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Class crystal
on June 20, 2026
Posted by: Patofthis
[This review was collected as part of a promotion.] Good settup, quality stand, good price, good resolution
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US