Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
It has a very nice clear picture and great colors
on June 20, 2026
Posted by: Todd b
from Aurora illinios
[This review was collected as part of a promotion.] Great picture and color I’m very happy with this purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 20, 2026
Posted by: WenL
[This review was collected as part of a promotion.] Very easy to use and very reliable, beautiful colors.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No great features
on June 20, 2026
Posted by: Carolina039
[This review was collected as part of a promotion.] This TV is very difficult to operate. I understand Samsung is trying to promote their products but there are way too many apps that interfere with your download app that you are trying to watch. A lot of junk you don’t want or need.
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi Carolina039,
We appreciate your feedback regarding your U8000F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback regarding your U8000F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great dvice
on June 20, 2026
Posted by: Hasna you
[This review was collected as part of a promotion.] It's a truly fantastic device with clear vision and beautiful colors.
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on June 20, 2026
Posted by: Lovebirdsoffl
from Englewood Florida
[This review was collected as part of a promotion.] Love my tv. It turns on quickly, has great sound and beautiful picture
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture and Connectivity!
on June 20, 2026
Posted by: Anonymous
from Cleveland, Georgia
[This review was collected as part of a promotion.] The picture quality and upscaling is wonderful! I bought the U8000F TV for my out building. It is so much clearer than my 7000 series I have in my living room.
I have a Samsung phone and it connects to Samsung TVs os easy. I dont have internet or cable/satellite service so connecting to my phone is the only way I watch TV.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of options to work with.
on June 20, 2026
Posted by: Pappy C
from Florida
[This review was collected as part of a promotion.] Enjoy the 85" TV. The screen is huge and has great color. I love Samsung TV 's always has excellent picture clarity.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful and mesmerizing picture and vid quality.
on June 20, 2026
Posted by: Chris
from Oakley, CA
[This review was collected as part of a promotion.] I absolutely love the television I currently own..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US