Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Gorgeous picture quality
on June 20, 2026
Posted by: MountainDad
from Goergia
[This review was collected as part of a promotion.] I love this TV. I won it in a raffle and I've used it everyday since. Video games look amazing, and movies are crystal clear. I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with purchase
on June 20, 2026
Posted by: Mcgeckogirl
from Indiana
[This review was collected as part of a promotion.] Perfect size. Fairly easy to set up. Beautiful color and contrast. Out of the box set up with no adjustments other than location. Streaming only
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on June 20, 2026
Posted by: Kevin
[This review was collected as part of a promotion.] Love the brilliant picture and the preloafed aps. Best TV I ever owned.
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on June 20, 2026
Posted by: Izzy
from Deming NM
[This review was collected as part of a promotion.] Good brightness I love the tv it’s responsiveness is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
TOO SMART
on June 20, 2026
Posted by: Rick
[This review was collected as part of a promotion.] Smart TVs are too smart for their own good. The days of buying a TV and simply bringing it home and plugging it in are seemingly gone.
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi Rick,
Thank you for your feedback. If you ever have questions or need assistance, do not hesitate to reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or use LiveChat via the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback. If you ever have questions or need assistance, do not hesitate to reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or use LiveChat via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on June 20, 2026
Posted by: Samm
from San Diego
[This review was collected as part of a promotion.] Overall glad we purchased this tv happy with all aspects
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality
on June 20, 2026
Posted by: Kleg
from Alexandria, va
[This review was collected as part of a promotion.] I’ve had the tv less than a year and the right 25% of the screen just went out. Extremely disappointing.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi Kleg,
We’re sorry to hear about your experience with Samsung’s U8000F TV. We strive to provide the best quality and value, and each TV is backed by a 1-year limited manufacturer’s warranty when purchased new from an authorized retailer. This includes authorized service for eligible manufacturer defects. To view the full warranty details, simply enter your model number here: https://www.samsung.com/us/support/warranty/
Please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or via LiveChat on our website under ‘Support.’ We’d be happy to assist.
~ Samsung Advisor
We’re sorry to hear about your experience with Samsung’s U8000F TV. We strive to provide the best quality and value, and each TV is backed by a 1-year limited manufacturer’s warranty when purchased new from an authorized retailer. This includes authorized service for eligible manufacturer defects. To view the full warranty details, simply enter your model number here: https://www.samsung.com/us/support/warranty/
Please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or via LiveChat on our website under ‘Support.’ We’d be happy to assist.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Wish I had it back.
on June 20, 2026
Posted by: Luv samsung
from Homer Glen IL
[This review was collected as part of a promotion.] A wonderful product that I truly enjoyed, but the frame began to split open and the light from the screen was illuminated the ceiling. Tossed it cause I couldn't find my 4 yr replacement receipt.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US