Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
3
Good picture
on June 20, 2026
Posted by: Bonz
[This review was collected as part of a promotion.] The TV was all right, but there was a dead fly in the middle of the screen that had to be put there from the manufacturer so if you’re like big bugs on your TV screen by Samsung
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi Bonz,
To best assist you, please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
To best assist you, please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung tv
on June 20, 2026
Posted by: Joann
from Michigan
[This review was collected as part of a promotion.] It has a great picture and I am very happy with it
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like the movies at home!
on June 20, 2026
Posted by: Meatballs Meme
[This review was collected as part of a promotion.] Love my newest Samsung tv - it’s in our bedroom so I can relax and watch it before falling asleep- the picture clarity is like being at the movies! We have 3 tv setups and they are all Samsung - my go to brand!
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the money
on June 20, 2026
Posted by: Scubadiver1969
[This review was collected as part of a promotion.] Poor picture quality and very poor sound quality. Not worth the money. Sorry I bought this brand.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi Scubadiver1969,
It’s unfortunate to hear you’re not fully satisfied with your U8000F TV’s image quality. Below are a few settings that I recommend adjusting:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
It’s unfortunate to hear you’re not fully satisfied with your U8000F TV’s image quality. Below are a few settings that I recommend adjusting:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 20, 2026
Posted by: Saz14
[This review was collected as part of a promotion.] I love all the new features and extra channels. The color and the picture are the perfect contrast. I would highly recommend this product.
Written by a customer while visiting Samsung US
Customer Rating
5
I really appreciate the Samsung channels
on June 20, 2026
Posted by: Ernie
[This review was collected as part of a promotion.] Yes I owen a 43 inch flat screen Samsung TV and enjoy having a 80 inch Samsung TV for my front room I'm looking forward to purchasing one soon
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great brand
on June 20, 2026
Posted by: 2cats
from Lansford PA
[This review was collected as part of a promotion.] Never owned a Samsung tv before and now I don't think I will buy any other brand. Screen is crisp and clear. Happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture quality
on June 20, 2026
Posted by: Don5272
from Watching from my house
[This review was collected as part of a promotion.] The best product ever bought it changed the way I watch TV
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US